We have put together a list of over 150 Discharge Authority Forms for all of the major banks, smaller lenders and non-banks.
If you are selling your home, looking at refinancing or doing a partial discharge you are going to need to complete your current bank’s form.
Search for your bank’s discharge form below, or find them further down the page.
Most Commonly Searched Discharge Forms
- ANZ Discharge Form
- Bankwest discharge authority
- CBA Discharge Authority Form
- ING discharge form
- Macquarie bank discharge authority
- NAB Discharge Authority
- St George discharge authority
- Suncorp discharge authority
- Westpac discharge authority
How do you know your new home loan is the best in the market?
There’s nothing worse than buying something full price in store and then a day later finding out it’s gone on sale.
Don’t let the same happen with your home loan.
Do your research and figure out if your home loan is the best in the market by following these steps:
- ✅ Shop around for Lenders and consider differences between LMI – Lenders Mortgage Insurance varies between lenders, so make sure that you find out what their premium is or if you qualify for waived LMI before you go ahead.
- ✅ Negotiate interest rates – Speak to Hunter Galloway about negotiating the best interest rate for you.
- ✅ Valuation for FREE! Some lenders provide free valuation before submitting the loan application, which means that we can get a set of valuations and choose the highest valuation for you.
- ✅ Refinancing perks – Sometimes things get tough and lenders will actually PAY YOU to refinance. Wild, I know. But it’s true. Speak to Hunter Galloway about current refinance rebates that are available to you.
Steps to request a bank discharge
If you are ready to sell, you’ll need to make sure that you’ve got your lenders discharge form ready to go.
(They can sometimes take a few weeks to process things)
The process is to give the form to your solicitor or conveyancer around four weeks before settlement occurs and they’ll take care of it for you.
If you’re refinancing then you can hand it over, signed, to your mortgage broker and we’ll do it all for you.
Otherwise, if you really like doing things independently, we’ve compiled the step by step process of doing it alone… without us (and we’ll try not to take it too personally).
- ✅ 1. Set up discharge when you apply for your new mortgage – in order to avoid delays on the settlement.
- ✅ 2. Print and sign the discharge form (downloaded from above)
- ✅ 3. If the details aren’t on the discharge request, call your lender and find out where to fax, email or mail the form.
- ✅ 4. If you have to fax the form – write down the date and time that it was sent at the top of the form, along with the number it was faxed to.
- ✅ 5. Mail a second copy of the form (not the original) directly to the lender’s discharge department so you’ve covered all bases.
- ✅ 6. Call the lender in 48 hours to confirm that it has been received. Check if they need any extra information.
- ✅ 7. If it still cannot be found, send it again confirming all details you received initially were correct, and then repeat the previous step (phone call to confirm in 48 hours)
- ✅ 8. Now that the form has been received, you know your old lender is on the clock to process – this can be between 10 to 25 business days 😳 depending on the bank or lender!
- ✅ 9. Keep a copy of the discharge form for your records
- ✅ 10. Your new lender will call your current lender to arrange settlement and finalise all details.
- ✅ 11. Drink a cup of coffee and reflect on the fact that you should have just saved yourself the effort and asked Hunter Galloway to do it initially 😆.
What are the timeframes for the release of the mortgage?
Understand that when you’re saying goodbye to your lender it’s kind of like breaking up with an ex and asking them to personally deliver a box of stuff you left lying around their house… They have no incentive.
So when you’re leaving a lender it’s often low on their list of priorities to complete your discharge request quickly, and in fact the longer it takes the more money they make on the interest, so why rush? To help speed up the process and leave on good terms, you can do the following:
- ✅ Generally, banks will quote 10 to 15 business days to turn around a discharge – So you can expect between three to four weeks for the request to be processed. Sometimes, if for example you are purchasing a new home and need to refinance you can ask to escalate matters to make things happen faster.
- ✅ Complete the discharge authority request when you apply for your new home loan – we usually then send it to your old bank, once the new bank has approved your loan. As mentioned above, either your conveyancer (if selling) or mortgage broker (if refinancing) will organise this for your early in the process.
PEXA – a game changer
Property Exchange Australia (PEXA) is changing the way we do things around discharging your mortgage and refinancing.
PEXA essentially is just an e-transfer system that allows lenders to lodge refinance electrically with a specific state land registry. PEXA significantly reduces settlement time from about 40 days to 20 days!
Until PEXA has been completely adopted by the banks, we can expect the current 10 to 15 business day turn around to apply.
…So make sure you get your discharge request in as soon as possible!
What does a partial discharge mean?
Partial discharge is essentially just when you have multiple properties secured by a loan and wish to release one of those properties as security.
In other words, you aren’t completely paying out the loan – only partly.
This is a very complex loan so it’s best to speak to your lender about their specific process and make sure you allow up to six weeks for this type of discharge to go through. Lenders will often ask you to maintain LVR on your loan at the time it was approved too.
Gina had two houses worth $500,000 each
The mortgage was $800,000 and original loan to value ratio was at 80% at time of purchase.
If Gina sells one of these houses the lender will usually ask her to reduce the remaining loan to maintain her lending at 80% LVR.
On settlement, they will need $400,000 from sales proceeds to keep the remaining loan at $400,000 which is at 80% LVR.
As Gina has held the property for many years, the value has gone up and the value has risen to $600,000 for each.
Therefore the bank has decided to revalue the remaining property and asked Gina to reduce the loan to $480,000 which is the same as it was when her loan was approved.
So Gina will need to repay $320,000 at settlement to maintain her originally approved LVR of 80%.
- ⛔️ Ask your conveyancer to assist you with partial discharge. They need to liaise with your original mortgage broker that set up the loan to make sure everything goes smoothly.
- ⛔️ Your conveyancer will give your bank clear instructions about what you are doing and the best way to structure the loan. You don’t want to get to the settlement and the bank asks for all of the sale proceeds! We’ve seen it happen.
Need any help?
Look, we’re sorry if we scared you a little by likening a bank discharge to a break up, but don’t you worry, you can call us anytime and we’ll talk you through it (we probably could help with both topics, but let’s try to keep it mostly bank related)!
You can speak to our team of experts for a full breakdown on how to request a bank discharge on 1300 088 065 or contact our team here.
The complete list of lenders discharge forms
If you can’t click a link below, use the box above to download your authority form.
- Adelaide Bank
- AMP – Full Discharge
- AMP – Partial Discharge
- Ample Capital Australia
- AMS – Mortgage Services Pty Ltd
- Anchorage Home Loans
- API Home Loans
- Arab Bank
- ASF Custodians Pty Ltd
- Aussie Home Loans – NOTE: Please contact Aussie for their Discharge Authority.
- Austral Credit Union
- Australian Defence Credit Union
- Australian Financial (AF)
- AFM – Please contact the Australian First Mortgage
- Australian Lending Services
- Australian Wholesale Lending Mortgages
- Bank of Melbourne
- Bank of Queensland (BOQ, Bank of QLD)
- Bank of South Australia
- Bank of Western Australia / BankWest
- BDCU Alliance Bank
- Bendigo and Adelaide Bank/Bendigo Bank (NB form must be lodged by the customer at their branch)
- Berrima District Credit Union
- Better Mortgage Management
- Beyond Bank
- Big Sky
- Bluegum Home Loans
- Bluestone Equity
- Bluestone Mortgages
- BMC Mortgage Group
- Coastline Credit Union – call 1300 36 1066 or email: email@example.com
- ChoiceLend – Please visit http://www.choicelend.com.au/forms for the latest form.
- Collins Securities
- Columbus Capital
- Commonwealth Bank of Australia (CBA, CommBank)
- Community First Credit Union
- Community Mutual
- Credit Union Home Loans
- Defence Bank Limited (formerly Defence Force Credit Union).
- For Discharge Authority call: 1800 033 139 or email: firstname.lastname@example.org
- Destiny Mortgage Solutions
- Direct Mortgage Solutions
- Director of Housing Victoria
- FastLend – Please visit http://www.fastlend.com.au/forms for the latest form.
- First Australian Building Society
- First Folio Limited – please contact First Folio Limited to obtain the discharge authority
- Fox Symes Home Loans
- G&C Mutual Bank | Quay Mutual Bank (formerly SGE Credit Union)
- Gateway Credit Union
- GE Personal Finance Pty Ltd
- (For all other GE loans contact Pepper Home Loans for current status)
- GE Money
- Great Southern Loans
- Greater Bank
- Heritage Bank
- Heritage Bank Partial Release discharge form
- Holiday Coast Credit Union
- Home Building Society
- Home Loans Ltd (Please contact Home Loans Ltd for their Discharge Authority)
- Home Loan Centre Australia
- Home Path
- Homeside Lending
- Homestart Finance
- HSBC Building Society
- Hunter United
- Iden Group – Please contact 1300 334 336 to initiate discharge.
- Illawarra Credit Union
- ING Bank
- Intech Credit Union
- La Trobe Financial
- Liberty Financial (authority withdrawn at lender’s request) Call 131133 for their current discharge authority
- Macquarie Bank
- Maritime Mining Power Credit Union
- ME Bank – Please contact 1300 364 398 to request a Discharge form.
- MKM Capital
- Mortgage Ezy
- Mortgage House
- Mortgage Plus Service Centre
- Mortgage Port
- 101 Mortgage Finance Solutions
- National Australia Bank
- National Mortgage Market Corporation (NMMC)
- NCF Financial Services
- Newcastle Permanent Building Society
- Northern Beaches Credit Union
- NSW Teachers Credit Union
- People’s Choice Credit Union
- Perpetual Trustees Australia
- Perpetual Trustees Victoria Limited (Advantedge)
- Pioneer Mortgage Services
- Power Home Loans
- Qantas Credit Union
- Queensland Country Credit Union – Please contact your nearest branch to obtain a Discharge Authority Form
- Queenslanders Credit Union
- RAMS – Call 137267 for their current discharge authority
- Reliance Bank – Call Reliance Bank
- Resi – Puma/ING
- Resi Mortgage Corporation – Call 1800 243 000 or email: email@example.com for their current version
- RHG Mortgage Corporation Limited – RHG Partial Discharge and RHG Full discharge
- Sandhurst Trustees
- Select Credit Union
- Southern Cross Credit Union
- St George Bank
- Statewide Home Loans
- Suncorp Bank – now requires borrowers to contact them directly to initiate a discharge
- Sydney Credit Union
- Sydney Home Loans
- Teachers Credit Union (NSW) – See website: www.teacherscreditunion.com.au or Call: 13 12 21
- The Rock
- Teachers Mutual Bank
- UBank (Please contact UBank for their Discharge Authority)
- Westpac Banking Corporation – Please visit https://forms1.westpac.com.au/rp-forms/ to complete an online form.
- Westeast Home Loans
- Wide Bay Capricorn Building Society
- Wizard Home Loans
- World Home Loans
Note: The information provided in this article is intended to provide illustrative examples based on stated assumptions and your inputs. Information included is meant as estimates only and it is advised that you consult with a mortgage broker about your specific circumstances