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Home loan approval

What does home loan pre-approval actually cover?

A useful pre-approval checks your real income, debts and spending before you make an offer. A computer-generated result may leave those checks until later.

pre-approval
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Pre-approval gives you a starting loan amount and a list of conditions to work through. I'd read those conditions before using the figure to plan an offer.

Start with the money you have for the purchase, then check what the lender has verified. Our mortgage brokers in Brisbane can check the finance position before you bid at auction. Your solicitor handles the contract advice.

What is pre-approval?

Pre-approval is a lender's conditional indication of how much it may lend you. You can apply before finding a property.

You might hear it called conditional approval, indicative approval, approval in principle or Home Seeker. Ask what checks sit behind the name.

What can you use pre-approval for?

A pre-approval gives you a loan amount to work from, based on the checks completed so far. Add the deposit you'll use and subtract buying costs and cash you want to keep aside to work out a purchase budget.

  • A clearer budget for your search.
  • Evidence to support discussions about an offer and finance timing.
  • Documents ready for the next assessment.

Can the lender still say no?

Pre-approval is conditional. A lender can still decline the final loan if the property or application doesn't meet its requirements.

Some pre-approvals involve limited checks. If lenders mortgage insurance (LMI) is needed, ask what the lender or insurer has assessed so far and whether further approval is required once you find a property.

What has the lender checked?

Some pre-approvals start with an automated response. Others include checks of your supporting documents. Find out which you've received.

Ask what the lender has verified about your income, expenses, debts and deposit. Then check what's still outstanding. Parts of the process may be automated; a human review alone doesn't guarantee final approval.

Initial estimate or supporting documents checked?
What to checkAn initial estimateSupporting documents checked
AssessmentMay be automated or preliminaryUses the lender's assessment process
EvidenceIncome, expenses and debts may be uncheckedAsk what was checked and what remains
How to use itA starting estimateA clearer limit, still conditional
TimingDepends on the applicationAllow for checks and questions
Auction protectionNone automaticallyNone automatically; check finance and legal risks

Initial estimate or supporting documents checked?

What to check

Assessment

An initial estimate
May be automated or preliminary
Supporting documents checked
Uses the lender's assessment process
What to check

Evidence

An initial estimate
Income, expenses and debts may be unchecked
Supporting documents checked
Ask what was checked and what remains
What to check

How to use it

An initial estimate
A starting estimate
Supporting documents checked
A clearer limit, still conditional
What to check

Timing

An initial estimate
Depends on the application
Supporting documents checked
Allow for checks and questions
What to check

Auction protection

An initial estimate
None automatically
Supporting documents checked
None automatically; check finance and legal risks

What should you check in your pre-approval letter?

The evidence behind the loan amount
QuestionWhat to askWhy it matters
IncomeWhich pay or business income was used?Later checks may lower it.
Salary packagingWere packaging and lease deductions included?Missed deductions can change the result.
DebtsWere cards, car loans, HELP and BNPL included?Extra commitments can reduce borrowing.
DepositDoes your cash cover the price and costs?Allow for your deposit, costs and cash kept aside.
Credit reviewWere your credit report and debts checked?An online response may leave checks unfinished.
Scheme eligibilityAre your eligibility and any scheme place confirmed?Outstanding scheme approval is still a condition.
Other conditionsWhat must be supplied, repaid, closed or confirmed?Any outstanding condition can delay approval.

The evidence behind the loan amount

Question

Income

What to ask
Which pay or business income was used?
Why it matters
Later checks may lower it.
Question

Salary packaging

What to ask
Were packaging and lease deductions included?
Why it matters
Missed deductions can change the result.
Question

Debts

What to ask
Were cards, car loans, HELP and BNPL included?
Why it matters
Extra commitments can reduce borrowing.
Question

Deposit

What to ask
Does your cash cover the price and costs?
Why it matters
Allow for your deposit, costs and cash kept aside.
Question

Credit review

What to ask
Were your credit report and debts checked?
Why it matters
An online response may leave checks unfinished.
Question

Scheme eligibility

What to ask
Are your eligibility and any scheme place confirmed?
Why it matters
Outstanding scheme approval is still a condition.
Question

Other conditions

What to ask
What must be supplied, repaid, closed or confirmed?
Why it matters
Any outstanding condition can delay approval.
  • Check every condition in the approval letter

    A letter is not unconditional if the lender still needs to confirm your 5% Deposit Scheme eligibility, return-to-work income, debt closure, updated documents or anything else. Read every condition before treating the approval as final.

The lender also needs to accept the property you choose. Before signing, send your broker or lender the address, contract and any unusual property details. If the lender's valuation is below the price, read our guide to challenging a bank valuation. For a unit, see our apartment mortgage guide.

Check before closing a credit card, changing jobs or moving savings for the application. Ask what the change would achieve and when it needs to happen.

Which conditions still need to be met?

Pre-approval comes with conditions. Some apply to your finances; others can only be checked once you've found a property.

what are some common pre approval conditions?

Your finances and documents

Lenders set conditions that apply during the period shown on your approval. Common requirements include:

  • Confirm that the details in your application are still correct.
  • Supply any outstanding documents.
  • Tell the lender if your income, expenses or other finances change.
  • Meet the expiry date and document deadlines. Ask what an extension needs.

The property

These conditions concern the property you want to buy.

The lender needs a satisfactory valuation. It uses this to decide the property's accepted value for the loan.

LMI approval: if your loan requires lenders mortgage insurance, confirm what approval is still needed for your application and property. A waiver or government guarantee may change whether LMI applies.

When does the lender give final approval?

The lender must complete its checks before giving final approval. Read the formal loan offer and any requirements that must be met before the funds are available for settlement.

trust your bank's pre approval

What if the lender has only checked the figures you entered?

A quick online response may give you a $1m limit based on the numbers you entered. If those figures haven't been verified, the amount can change when the lender checks your documents.

  • Your statements may not have been checked for debts or spending commitments.
  • The lender may not yet have accepted your income type, such as casual or contract work.
  • Check these points before relying on the amount, especially for an auction.

What if your supporting documents have been checked?

A fully assessed pre-approval includes checks of supporting evidence such as payslips, tax returns and savings records.

Once the lender verifies your supporting evidence, it can state the conditions of the pre-approval. The property valuation, insurer requirements, updated financial information and other conditions may still need to be satisfied.

example-pre-approval

The example above shows why we check the evidence behind the letter. If the lender hasn't verified the income entered, the loan amount can change when it checks the documents.

Formal approval means the lender has completed the personal and financial checks needed for that approval. Read the letter for any remaining settlement requirements.

formal-approval-example

Read more: Westpac home loan review

Read more: ANZ home loan review

Why get pre-approval before buying?

Pre-approval helps you set a search budget and find problems before you commit to a property. It also gives you a clearer basis for discussing an offer.

borrowing capacity with guarantor loan

How much could you borrow?

An assessed borrowing limit helps you narrow your search and work out the deposit you need. Check the expiry date and conditions, and ask the lender to reassess if your circumstances change.

What repayments fit your budget?

You don't have to borrow the full amount the bank offers. Work out repayments you can manage, then set the highest purchase price you're willing to pay.

Could it help your offer?

A shorter finance period may appeal to a seller. Before offering one, ask your broker whether the lender can meet it. Have your solicitor check the contract wording too.

What is at risk at auction?

Auction purchases carry particular risks. In Queensland there is no cooling-off period for a purchase at auction. Check the deposit and settlement terms in the actual contract before bidding.

On a $1m property, a 5% deposit is $50k and a 10% deposit is $100k. If you can't settle, you could lose more than the deposit. Ask your solicitor to explain the risk before making an unconditional offer.

Could your credit report have an error?

Pre-approval helps uncover financial red flags you might not notice. We recently helped a client who was a victim of identity fraud. He had a $15,000 default he didn't know about. Because we caught it during pre-approval, we cleared the fraud before he started bidding.

Could rates change your budget?

A rate rise while you search can reduce how much you can borrow.

From 1 February 2026, APRA limits how much new bank lending can go to borrowers whose total debt is 6 times their income or more. The limit is 20%, measured separately for home buyers and investors, with specified exemptions.

This limits each bank's lending as a whole. It doesn't cap every applicant at 6 times income, and a pre-approval doesn't reserve a place for you.

Will the lender keep the same assessment settings?

Ask whether the lender keeps any assessment settings in place during pre-approval, and for how long. Your rate, borrowing limit and policy treatment may still change. Recheck the amount before committing to a property.

How much can you spend on the property?

Your pre-approval covers the loan amount. You'll also need cash for the costs of buying a home, as well as your deposit.

Work out your total buying budget
CostWhat to allow forWhat it covers
Transfer dutyYour state, price and eligibilityProperty tax; concessions may apply
ConveyancingQuote for your purchaseContract advice and transfer work
Building and pest inspectionsQuotes for the inspections neededChecks for property issues
Government and title feesCurrent state or territory feesRegistration and title charges
Total cash neededDeposit, buying costs and bufferKeep available through settlement

Work out your total buying budget

Cost

Transfer duty

What to allow for
Your state, price and eligibility
What it covers
Property tax; concessions may apply
Cost

Conveyancing

What to allow for
Quote for your purchase
What it covers
Contract advice and transfer work
Cost

Building and pest inspections

What to allow for
Quotes for the inspections needed
What it covers
Checks for property issues
Cost

Government and title fees

What to allow for
Current state or territory fees
What it covers
Registration and title charges
Cost

Total cash needed

What to allow for
Deposit, buying costs and buffer
What it covers
Keep available through settlement

What costs sit outside the deposit?

For a $1m home, budget for transfer duty, legal work, inspections and government fees. The total depends on your state, property and any concessions. Get current figures before setting your purchase budget.

How much cash will you have left?

An $800k loan and $200k in savings give you $1m before buying costs. If those costs come to $40k, you'd have about $960k left for the property. Use the costs for your own purchase when you run the numbers.

Illustrative buying budget: an $800,000 loan plus $200,000 savings, less $40,000 buying costs, leaves $960,000 for the purchase before a separate cash buffer.

Keep extra cash above the buying-cost quotes for an unexpected legal fee or inspection. Allow for a separate household cash buffer too.

When should you apply for pre-approval?

Start the pre-approval process before you begin seriously looking at homes. You'll have a budget to work with and time to sort out any issues.

Get a pre-approval before looking at homes

Which homes fit your budget?

Knowing your likely repayments and ongoing costs helps you choose which properties to inspect.

Where should you focus your search?

Use that budget to rule out homes you can't afford before spending time on inspections.

Send your broker details of unusual properties early. Some lenders restrict high-density towers, homes under 50sqm or properties near high-voltage power lines. A pre-approval doesn't mean every property is acceptable.

What does pre-approval show a seller?

Agents can take more confidence from an offer when you know where your finance stands. Sellers also weigh the conditions and timing, so price isn't always the deciding factor.

Does pre-approval affect your credit score?

It depends on the check. Looking at your own credit report is different from making a formal loan application.

Checking your report or applying for credit

Before submitting a formal application, ask whether the lender will record a credit enquiry.

  • Checking your own credit report doesn't affect your score. Some preliminary lender checks may also avoid an application enquiry; ask before proceeding.
  • A formal credit application may leave an enquiry. Its effect depends on the rest of your credit history and the lender's assessment.

How long does an enquiry stay on your report?

Credit application enquiries can stay on an Australian credit report for 5 years. That differs from checking your own report.

Compare before applying

Several formal applications close together can raise questions with lenders.

A lender may ask whether you've been declined elsewhere or need more credit. Compare the options with your broker before applying.

What documents will you need?

Documents needed

The lender needs to check who you are, what you earn, what you owe and the money available for the purchase.

Proof of identity

Ask which identity documents the lender accepts and what combination it needs. Examples include:

  • A current Australian passport or driver's licence may be accepted as primary ID.
  • Other accepted documents may include a Medicare card, birth certificate or ATO assessment notice less than 12 months old. Check the combination your lender needs.

Income evidence

The lender uses your income evidence to work out what you could borrow. It tests repayments at a higher rate than you'd pay. The extra rate used in that test is called the assessment buffer.

If you're employed, start with your 2 most recent payslips and latest PAYG income statement from myGov. An employer letter confirming your role and salary may also help.

If you are self-employed, many lenders ask for 2 years of personal and business tax returns and notices of assessment. Some may accept other evidence, depending on your trading history and the lender's rules.

Savings and expenses

Your spending matters alongside your income.

  • Ask how many months of transaction, savings and loan statements the lender needs.
  • If genuine savings are required, check how much of the deposit you need to have held or saved and for how long.
  • List your living expenses, including groceries, transport, insurance and subscriptions. The lender may use software to check these against your statements.

Existing debts

Include your existing debts when you apply. Have the statements ready for:

  • Credit cards: include the full limit, even if you owe nothing.
  • Personal and car loans: provide the balance and repayment schedule.
  • HELP debt: provide a current ATO balance. Repayments can affect your take-home pay.
  • Buy now, pay later: disclose accounts such as Afterpay and Zip.

What happens during pre-approval?

Your broker checks the documents and lender options before submitting the application. The lender then completes its own assessment.

From application to assessment

  • Sign the application and supply the income, savings and debt documents.
  • Your broker checks the evidence and compares suitable loans.
  • Choose a lender, then submit the application.
  • The lender assesses it and may issue a conditional pre-approval.

How we prepare your application

Pre approval process

At Hunter Galloway, our brokers and credit analysts check your documents against the lender's requirements before submitting the application.

1. Talk through your plans

We start with a free assessment. We'll discuss what you want to buy, check your position and explain the next steps.

2. Gather the documents

Our credit analysts help collect your employment history, assets and debts. You send the supporting documents through our secure online portal.

3. Check your finances

We check your credit record, income and deposit:

  • Check your credit report for errors in debts and payment records.
  • Match your job type and employment history to the lender's rules.
  • Add up savings, available grants and the money needed to buy.

4. Compare lender rules

We compare the lender's requirements with your income, deposit and documents before recommending an application. That includes checking whether your total debts could limit the lenders available to you.

5. Submit and explain the approval

We submit to your chosen lender and handle its questions. The process usually takes 1 to 3 weeks, depending on the lender and application. When the approval comes through, we'll explain its conditions and what to check while shopping.

Can pre-approval help you negotiate?

Using home loan pre approval to negotiate

Sellers may consider your conditions as well as your price. Before shortening or removing a finance clause, check the lender's timing with your broker and the contract risk with your solicitor.

A finance clause can provide protection if its terms and notice requirements are met. Understand what you would lose before changing it.

Should you remove the finance condition?

Without a finance condition, you may still have to complete the purchase if your loan is declined. Have your solicitor explain that risk and your broker check the outstanding loan conditions before considering an unconditional offer.

Could you offer a shorter finance period?

A shorter finance period may work if the lender can finish in time. Your broker should check the valuation, outstanding documents, LMI requirements and current queue. Your solicitor should advise on the wording and deadline.

Would a valuation condition protect you?

A valuation condition covers less than a finance condition. It may not protect you if the lender declines because of income, credit or insurer requirements. Ask your solicitor to check its wording, what it covers and how to give notice.

How Dylan and Kennedy changed their offer

preapproval case study

Dylan and Kennedy spent 8 months looking for their first home. They'd been making offers with a 21 day finance clause and no pre-approval.

They missed out on 3 properties. For one, the seller accepted a lower offer from a buyer who already had pre-approval.

Why were sellers choosing other offers?

Sellers had to weigh the time needed for finance alongside their offer price. A shorter finance period might help, but it needed to be a deadline the lender could meet.

What did we change?

We helped them get a fully assessed pre-approval and explained how it could support their next offer.

On the next home, they chose to remove the finance condition and keep the building and pest condition. That meant accepting the risk that they might still have to settle if finance fell through.

Their offer was accepted that day

The seller accepted their offer that day. That was the result of this offer; pre-approval still had conditions to meet. Before considering the same approach, we'd check your finance position and your solicitor would need to explain the contract risk.

What should you do once pre-approved?

Once you have pre-approval, use its conditions and borrowing limit to plan your search.

1. Set your buying budget

Set your purchase limit using the approved loan amount, the deposit you'll contribute, buying costs and cash you want left over. Then check the repayments at that loan amount. You can choose a lower purchase price if it leaves your budget with more room.

Check how the repayments would fit your household budget if rates or expenses rise. Your broker can also explain how your other debts affect the lenders you can choose.

2. Set up your property search

Start your search on RealEstate.com.au, Domain, and local agent websites. When setting your price filters, be strategic.

  • For a $1m target, you could search from $800k to $1.1m to see how agents are pricing nearby homes. Keep your own spending limit separate.
  • Search more than one price bracket because an advertised range can be part of the agent's marketing.
  • Set up alerts so you can see new listings as they appear.

3. Research the property

Check recent comparable sales before making an offer. Property reports and sales-history tools can help with your research.

Our team can provide available property reports to clients to help compare recent sales. These reports support your research but do not guarantee the lender's valuation.

4. Check the contract and finance dates

Have your solicitor check the contract before you sign, including the protections you need for finance and inspections.

Ask your solicitor which finance and inspection conditions fit the contract, and what notices you must give if a condition isn't met. Auction contracts and offers without a finance condition can leave you with fewer options if the loan falls through.

At Hunter Galloway, we help you understand the finance conditions and timing. Your solicitor or conveyancer should advise on the contract protections before you sign. Hunter Galloway

Which pre-approval mistakes should you avoid?

These are the mistakes I'd check for before you rely on a pre-approval.

1. Treating it as final approval

The lender may still need to check:

  • Fresh payslips if the earlier ones are out of date.
  • A valuation and acceptance of the property you're buying.
  • A credit check for new debts since the first application.

2. Buying a property the lender won't accept

Your pre-approval doesn't cover every property. Some lenders restrict high-density units or homes with flood or bushfire risk. Check the address before making an offer.

Send the property details to your broker before bidding if it:

  • Is a compact apartment. Check the internal floor area against the chosen lender's rules.
  • Has a large land area or a non-standard title. Ask about the lender's size and title rules.
  • Is in a rural location.
  • Comes with developer incentives, such as furniture packages or a rental guarantee.
  • Needs major repairs or structural work.
Not all properties are eligible

3. Missing an insurer condition

If your loan requires lenders mortgage insurance (LMI), check whether any insurer conditions remain. A deposit below 20% does not always mean LMI applies: waivers and government guarantee schemes can change the position. Lenders Mortgage Insurance (LMI)

The lender and mortgage insurer can have different property rules. A home near high-voltage power lines is one example. If insurer approval is required and refused, that can stop the loan.

4. Making unnecessary applications

5. Letting the approval expire

Check the expiry date on your letter. Many pre-approvals last around 3 months. Some last longer or need updated documents partway through.

If you have not found a home by the expiry date, ask what is needed to extend or renew the approval. A refresh can involve updated evidence, policy checks or a new assessment.

How do you extend pre-approval?

Ask about an extension before your approval expires. The lender may refresh the existing approval or ask for a new application.

An extension can involve more than sending new payslips. Ask whether changes to your application mean the lender will use different rules.

CommBank's broker notice says that, from 25 September 2026, new CommBank applications under the 5% Deposit Scheme can't use its lower HELP assessment buffer. This option covers debt expected to clear in more than 1 year and within 5 years. The separate 12 month option remains available to eligible borrowers.

Already have an application or Home Seeker pre-approval underway? CommBank says it will honour applications in progress that meet its rules for acceptable changes. Send us the approval and the changes you're considering. We'll check whether you can still rely on the existing borrowing amount.

Our HECS guide explains both options.

What needs to be checked again?

Ask which fresh documents and checks the lender needs. It may want payslips, account statements, a credit check or a new assessment. Keeping the same job doesn't guarantee an extension or the same loan amount.

When do you plan to buy?

Plan the application around when you intend to buy and how long the approval lasts.

James's budget changed while he waited

Case study

James first spoke with our team in late 2025 and chose to wait before buying. He hoped prices would ease or interest rates would fall.

James's earlier assessment put his buying budget at $1m. That was the position at the time; later rate or policy changes could still affect it.

What changed when James returned?

When James returned in April 2026, his borrowing capacity was more than $120k lower. Waiting wasn't the cause by itself, and an earlier pre-approval wouldn't necessarily have prevented the drop.

What did that mean for his search?

With the lower borrowing limit, James couldn't afford the suburbs he'd first considered. He needed a larger deposit or a smaller property further out.

Recheck your budget while you search and before making an offer. An old borrowing figure may no longer fit.

Pre-approval questions

hunter galloway - mortgage broker brisbane team

More help with buying a home

Check what your pre-approval covers

Send me the approval letter, the figures used and any property you are considering. I will show you what has been assessed, what is still outstanding and what to check before you commit.

or call 1300 088 065

Hunter Galloway. Australian Credit Licence 389328. Credit Representative 476903. General information only. This is not legal advice, a credit assessment or a promise of approval.

Experience and sources

About this guide

Pre-approval remains subject to the lender's checks, your circumstances and the property you choose.

Written byJoshua VecchioDirector & Mortgage Broker

Joshua Vecchio is a director and mortgage broker at Hunter Galloway. Hunter Galloway Finance Pty Ltd is Credit Representative 476903, authorised under Australian Credit Licence 389328.

General information only, not legal advice, a credit assessment or a promise of approval. Lender policies can change. Pre-approval remains subject to its conditions and final assessment.

Client examples are based on real situations. Names and identifying details have been changed.