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Property and lender guide

High-⁠density apartment home loans

A bank can accept you and still reject the apartment building. Sometimes another lender can approve the same unit because it has less exposure in that complex or uses a different property rule.

Looking up at a high-rise apartment building with planted terraces in Brisbane.

The quick answer

A lender may restrict an apartment because of its size, building, postcode, valuation, mortgage insurance or existing lending in the development. Flood and bushfire risks can require separate checks. The result may be a smaller loan or a decline.

Client story

Pre-approved, then declined for a Brisbane CBD apartment

A buyer came to us with a deposit and pre-approval for a compact apartment in Brisbane's CBD. The lender flagged the property as high risk and declined the loan.

Another lender accepted the apartment, and the buyer went ahead with the purchase. The pre-approval had covered the buyer without confirming that the first lender would accept that apartment.

Check the exact apartment and building with the lender before relying on a loan figure.

After a pre-approval, some buyers are asked for another $20k or told the bank will not lend in that building. These are the reasons lenders give and what they mean for your loan:

  • "Too many loans in this building"

    The lender may have reached its own development exposure limit. Your income and borrowing power can still be fine.

  • "You need another $20k"

    The lender may have reduced the maximum loan or used a lower valuation. Work out how much extra cash you need before deciding what to do.

  • "No appetite for this suburb or building"

    That answer is too broad to act on. Ask whether the real issue is a high density or restricted postcode, flood or bushfire risk, the lender's existing loans in the building, unit size, use, defects, valuation or mortgage insurance.

Can a lender have too many loans in one building?

If one tower develops a serious defect or loses value, a lender with many loans there faces several losses at once.

Some lenders limit their lending in each development. Once that limit is reached, they can decline the address even when the borrower qualifies.

An exposure limit does not by itself mean the building is defective or a bad purchase.

The frustrating part is you usually can't tell any of this from the listing. Westpac and St George give brokers access to development registers that can help flag a building and indicate the loan limit that may apply. Other lenders use postcode tools or general limits on lending in a development. I wouldn't assume those tools show exactly how much the bank has already lent in that building.

I can check the published rules and ask the lender to check the exact address. The information available can change, so I don't rely on a register alone for the lender's final answer. With some lenders, we may only get that answer once they've assessed the property.

Brisbane apartment building with colourful balconies across several floors.
A lender may limit how many apartments it finances in the same building. Photo: Van Herb / Unsplash.

What else can cause an apartment decline?

Check the apartment, building, location and loan separately to find the reason for the decline.

  • The apartment

    Internal living area, separate bedroom, normal kitchen and bathroom, title, car space, permanent occupation and whether it is a studio, serviced apartment or student accommodation.

  • The building

    Number of floors and units, lender exposure, defects, cladding, short stay use, commercial areas, owner concentration and whether it appears on a development register.

  • The postcode and location

    Whether the lender classes the postcode as high density, high risk or restricted, plus any flood or bushfire concern raised through the valuation or insurance checks.

  • The loan

    Owner occupied or investment use, deposit, mortgage insurance, interest only lending, valuation and whether a government scheme is involved.

Lenders may use floor or apartment counts, postcode categories, internal property codes or location guides. A normal-sized unit can still face a location restriction.

Flood and bushfire are separate checks. They do not automatically mean every lender will reject the suburb. The concern will usually appear through the valuation, insurability or the lender's property-risk review. If the issue is flood risk, use the flood risk guide before relying on the pre-approval.

If the concern is the apartment's size, layout, title or use rather than the postcode, the apartment mortgage guide explains those checks in more detail.

A property rule can turn a 10% deposit into a 20% deposit

Hypothetical: a $600k apartment with a loan limit reduced from 90% to 80%

  • Loan expected at 90%

    $540k

    Cash towards the price: $60k.

  • Loan accepted at 80%

    $480k

    Cash towards the price: $120k.

  • Extra cash before costs

    $60k

    Same $600k purchase. Lower maximum loan.

This hypothetical assumes the lender values the apartment at the $600k purchase price. Mortgage insurance, buying costs and the full loan assessment can change the cash required.

A limit quoted as a "70% maximum" is bigger again. On the same $600k apartment, dropping from an expected 90% loan to 70% means another $120k towards the price before costs.

A larger deposit may solve a maximum loan percentage. It does not solve a lender that has marked the building unacceptable, a unit below its minimum floor area or a development outside its current register.

How some current high density rules differ

The examples below group lenders by building rules and by size, postcode or development limits.

Lender and property checks
Lender groupWhat that can mean for youWhat I check
Building register or dwelling-count rules: Westpac, St George, Commonwealth Bank, NAB and ANZSome lenders check the exact development; others apply limits based on its size. The result depends on the building and lender being considered.I check the unit number, total dwellings and whether the address appears on an available development register.
Size, postcode or development-concentration rules: Bankwest, ING, Macquarie, AMP and People First BankInternal floor area, bedroom layout, floors, apartment count and postcode can affect the available loan options.I check internal living area, bedroom layout, floors, apartment count, postcode and whether the property is new or established.

Lender and property checks

Lender group

Building register or dwelling-count rules: Westpac, St George, Commonwealth Bank, NAB and ANZ

What that can mean for you
Some lenders check the exact development; others apply limits based on its size. The result depends on the building and lender being considered.
What I check
I check the unit number, total dwellings and whether the address appears on an available development register.
Lender group

Size, postcode or development-concentration rules: Bankwest, ING, Macquarie, AMP and People First Bank

What that can mean for you
Internal floor area, bedroom layout, floors, apartment count and postcode can affect the available loan options.
What I check
I check internal living area, bedroom layout, floors, apartment count, postcode and whether the property is new or established.

Lender rules checked 2 August 2026. A general starting-point view of the lenders listed above, not a ranking, a recommendation or credit advice. Lending policy changes without notice, and any loan is subject to the lender's own credit assessment and approval of your full application.

Check what the lender means by exposure: its total lending in the development, how many apartments one borrower owns, or a loan cap tied to the postcode or floor area.

What should you check before making an offer?

These are the details I check before an offer. The lender's position on the building can still change before settlement.

  • Address
    The exact address and unit number
  • Internal size
    Internal living area, excluding balcony, parking and storage
  • Layout
    Whether there is a separate bedroom
  • Building size
    Number of floors and apartments in the development
  • Completion
    Whether the unit is complete, newly completed or off the plan
  • Loan purpose
    Owner occupied or investment use
  • Use and management
    Any short stay, serviced apartment, student accommodation or management agreement
  • Budget
    Price, proposed loan, cash available and buying costs
  • LMI or scheme
    Whether mortgage insurance or the Australian Government 5% Deposit Scheme is required
  • Known building issues
    Known defects, cladding, special levies or insurance issues

Some property checks can be done before an offer. The lender may still need an address check, valuation or assessment, so ask your solicitor or conveyancer about the finance clause and deadline.

Each stage confirms something different:

  • Property enquiry

    A lender has indicated how its rules may apply. Check the conditions and what remains unverified.

  • Valuation and credit assessment

    The lender still needs the required valuation and your complete application.

  • Formal approval

    Read the approval conditions and confirm the loan documents and settlement requirements with your broker and solicitor.

Disclose developer incentives before the valuation

Rebates and incentives

Give the lender the full contract and details of any rebate, cashback, rental guarantee or incentive. APRA says developer discounts reduce the sale price rather than count as the buyer's deposit. The headline contract price may also differ from the sustainable resale value. See APRA's residential lending guidance.

Checks near settlement

For an off-the-plan purchase, ask again near settlement whether the lender accepts the completed building, what valuation is still required and whether your pre-approval is current. An early postcode check does not reserve lending capacity in the development.

The 5% Deposit Scheme does not make every apartment acceptable

Eligible buyers can use the Australian Government 5% Deposit Scheme without paying lenders mortgage insurance. The participating lender still needs to accept the apartment.

Check the buyer's scheme eligibility alongside the apartment's floor area, high-density classification, postcode, development exposure, valuation and use. Both the price and the lender's valuation must be at or below the scheme's price cap for the area.

Can another lender approve the same apartment?

First, get the reason in writing, or ask me to find out exactly why the property was declined. "We will not lend in this building" is not specific enough.

  • Exposure limit reached

    Compare another lender's current development position. Do not try to fix this with more payslips.

  • Lower maximum loan percentage

    Calculate the extra cash in dollars, then compare other policies before deciding whether to contribute it.

  • Gap between the price and the bank valuation

    Check the report, comparable sales and whether another lender or valuation is sensible. A second valuation is not guaranteed to be higher.

  • Property is unacceptable

    Find the exact reason before moving lenders. Some features are treated differently elsewhere. Others are warning signs that need further investigation before you commit to buying.

Frequently asked questions

Related guides

Hunter Galloway mortgage brokers reviewing a home loan application

Experience and sources

How this guide was checked

Reviewed 29 September 2026 by Joshua Vecchio.

Confirm the selected lender's current requirements for your property before applying.

Written byNathan VecchioDirector & Mortgage Broker

Nathan is a director and mortgage broker at Hunter Galloway. He has worked in mortgage broking since 2015, helping home buyers, property investors and borrowers whose applications have been declined elsewhere.

Check this apartment before I make an offer

Send me the exact address, listing, internal floor area, building size, price, proposed loan and deposit. I can check the published property rules, use any available address or postcode tool and ask the lender to check what it keeps internally before you lodge an application.

Check my apartment

or call 1300 088 065

This page provides general information about Australian home loan assessment. It is not legal, property, valuation, investment or financial advice. Lender policies and development exposure can change. Confirm the current position for the exact property and application before relying on it. Hunter Galloway Finance Pty Ltd T/A Mortgage Broker Brisbane - Hunter Galloway ABN 20 605 252 926. Credit Representative 476903 is authorised under Australian Credit Licence 389328. Your full financial situation would need to be reviewed before any offer or product is accepted.

Client examples are based on real situations. Names and identifying details have been changed.