The quick answer
A lender may restrict a high density apartment because of the building, postcode, internal floor area, valuation, mortgage insurance or the amount it has already lent in that development. Flood or bushfire risk can add a separate valuation and insurance check. The result can be a smaller loan, more cash required or a lender that will not accept the property.
Client story
Pre-approved, then declined for a Brisbane CBD apartment
A buyer came to us with a deposit and pre-approval for a compact apartment in Brisbane's CBD. The lender flagged the property as high risk and declined the loan.
Another lender accepted the apartment, and the buyer went ahead with the purchase. The pre-approval had covered the buyer without confirming that the first lender would accept that apartment.
Check the exact apartment and building with the lender before relying on a loan figure.
"Too many loans in this building"
The lender may have reached its own development exposure limit. Your income and borrowing power can still be fine.
"You need another $20k"
The lender may have reduced the maximum loan or used a lower valuation. Convert the change into cash before deciding what to do.
"No appetite for this suburb or building"
That answer is too broad to act on. Ask whether the real issue is a high density or restricted postcode, flood or bushfire risk, the lender's existing loans in the building, unit size, use, defects, valuation or mortgage insurance.
High density is a lender classification, not one national building-size rule. A CBD address does not automatically mean every lender will refuse the unit. Check the full address, development and intended loan against the selected lender's requirements.
Can a lender have too many loans in one building?
Say a lender already has a large number of home loans secured by apartments in one tower. If that building develops a serious defect or values fall, several of its loans can be affected at the same time.
So some lenders limit how much of the development they are willing to finance. Once that limit is reached, the next applicant can be perfectly acceptable and still receive a no for that address.
That does not automatically mean the building is defective or a bad purchase. It means the lender does not want more of its property risk sitting in the same place.
The frustrating part is you usually can't tell any of this from the listing. Westpac and St George give brokers access to development registers that can help flag a building and indicate the loan limit that may apply. Other lenders have postcode tools or publish general limits on lending in a development. I wouldn't assume those tools show exactly how much the bank has already lent in that building.
I can check the published rules and ask the lender to check the exact address. The information available can change, so I don't rely on a register alone for the lender's final answer. With some lenders, we may only get that answer once they've assessed the property.

What else can cause an apartment decline?
Check the apartment, building, location and loan separately to find the reason for the decline.
The apartment
Internal living area, separate bedroom, normal kitchen and bathroom, title, car space, permanent occupation and whether it is a studio, serviced apartment or student accommodation.
The building
Number of floors and units, lender exposure, defects, cladding, short stay use, commercial areas, owner concentration and whether it appears on a development register.
The postcode and location
Whether the lender classes the postcode as high density, high risk or restricted, plus any flood or bushfire concern raised through the valuation or insurance checks.
The loan
Owner occupied or investment use, deposit, mortgage insurance, interest only lending, valuation and whether a government scheme is involved.
Two lenders can use different definitions of high density. Some look at the number of floors or apartments. Others use a postcode category, an internal property code or a separate location guide. That means a lender can reduce the maximum loan or decline the property because of its location even when the apartment itself is a normal size.
Flood and bushfire are separate checks. They do not automatically mean every lender will reject the suburb. The concern will usually appear through the valuation, insurability or the lender's property-risk review. If the issue is flood risk, use the flood risk guide before relying on the pre-approval.
So "it is only a 3 storey building" is not enough to clear it. Equally, "it is a high rise" does not mean every lender will refuse it.
If the concern is the apartment's size, layout, title or use rather than the postcode, the apartment mortgage guide explains those checks in more detail.
A property rule can turn a 10% deposit into a 20% deposit
$700k apartment with the loan reduced from 90% to 80%
- $630k
Loan expected at 90%
Cash towards the price: $70k.
- $560k
Loan accepted at 80%
Cash towards the price: $140k.
- $70k
Extra cash before costs
Same $700k purchase. Lower maximum loan.
This example only compares the figures shown. The valuation, mortgage insurance, buying costs and complete loan assessment can change the amount required.
This is the part a phrase like "70% maximum" hides. On a $700k apartment, a move from an expected 90% loan to 70% would increase the price contribution by $140k before costs.
A larger deposit may solve a maximum loan percentage. It does not solve a lender that has marked the building unacceptable, a unit below its minimum floor area or a development outside its current register.
How some current high density rules differ
I looked at how 10 lenders assess high density apartments. Their rules fall into 2 broad groups. The figures worth keeping visible are the dwelling count, floor count and internal area that decide whether the rule applies.
| Where lenders land | What that can mean for you | What I check |
|---|---|---|
| Building register or dwelling-count rules Westpac , St George , Commonwealth Bank , NAB and ANZ | One lender may check the exact development. Another may change its treatment once the building reaches 4, 5, 6, 20 or 50 dwellings. | I check the unit number, total dwellings and whether the address appears on an available development register. |
| Size, postcode or development-concentration rules Bankwest , ING , Macquarie , AMP and People First Bank | 40 sqm, a separate bedroom, 6 floors, 10 apartments, 50 apartments or the postcode can change the available options. | I would verify internal living area, bedroom layout, floors, apartment count, postcode and whether the property is new or established. |
Lender and property checks
Building register or dwelling-count rules Westpac , St George , Commonwealth Bank , NAB and ANZ
- What that can mean for you
- One lender may check the exact development. Another may change its treatment once the building reaches 4, 5, 6, 20 or 50 dwellings.
- What I check
- I check the unit number, total dwellings and whether the address appears on an available development register.
Size, postcode or development-concentration rules Bankwest , ING , Macquarie , AMP and People First Bank
- What that can mean for you
- 40 sqm, a separate bedroom, 6 floors, 10 apartments, 50 apartments or the postcode can change the available options.
- What I check
- I would verify internal living area, bedroom layout, floors, apartment count, postcode and whether the property is new or established.
Lender guides: Westpac · St George · Commonwealth Bank · NAB · ANZ · Bankwest · ING · Macquarie · AMP · People First Bank
Lender rules checked 2 August 2026. A general starting-point view of the 10 lenders named above, not a ranking, a recommendation or credit advice. Lending policy changes without notice, and any loan is subject to the lender's own credit assessment and approval of your full application.
The important detail is that "exposure" does not mean the same thing everywhere. One lender may limit its total lending in a development. Another may limit how many apartments one borrower owns there. A third may be comfortable with the building but cap the loan because of the postcode or floor area.
If the bank has said it is already too exposed, send me the address and the exact reason it gave.
What should you check before making an offer?
I cannot promise that a development limit will still be open at settlement. What I can do is check the published property rules, use any available address or postcode tool and ask the lender to check what it keeps internally.
- AddressThe exact address and unit number
- Internal sizeInternal living area, excluding balcony, parking and storage
- LayoutWhether there is a separate bedroom
- Building sizeNumber of floors and apartments in the development
- CompletionWhether the unit is complete, newly completed or off the plan
- Loan purposeOwner occupied or investment use
- Use and managementAny short stay, serviced apartment, student accommodation or management agreement
- BudgetPrice, proposed loan, cash available and buying costs
- LMI or schemeWhether mortgage insurance or the Australian Government 5% Deposit Scheme is required
- Known building issuesKnown defects, cladding, special levies or insurance issues
Some address, postcode and development checks can be completed before an offer. I may still need the lender to check the exact address and confirm its current position on the building. A final valuation or exposure decision may still be needed, so the finance clause and advice from your solicitor or conveyancer matter.
Disclose developer incentives before the valuation
Rebates and incentives
Give the lender the full contract and details of any rebate, cashback, rental guarantee or incentive. APRA says developer discounts reduce the sale price rather than count as the buyer's deposit. The headline contract price may also differ from the sustainable resale value. See APRA's residential lending guidance.
Checks near settlement
For an off-the-plan purchase, ask again near settlement whether the lender accepts the completed building, what valuation is still required and whether your pre-approval is current. An early postcode check does not reserve lending capacity in the development.
Property enquiry
A lender has indicated how its rules may apply. Check the conditions and what remains unverified.
Valuation and credit assessment
The lender still needs the required valuation and your complete application.
Formal approval
Read the approval conditions and confirm the loan documents and settlement requirements with your broker and solicitor.
The 5% Deposit Scheme does not make every apartment acceptable
The Australian Government 5% Deposit Scheme can help an eligible buyer purchase without paying lenders mortgage insurance. It does not require a participating lender to accept every property.
The apartment still needs to fit the lender's rules. Floor area, high density classification, postcode, development exposure, valuation and property use can still change the answer.
So check the buyer's scheme eligibility and the apartment's property rules before assuming a 5% deposit is enough for that address.
Can another lender approve the same apartment?
First, get the reason in writing or ask the broker to identify exactly why the property was declined. "We will not lend in this building" is not specific enough.
- Building exposureThe lender had reached its exposure limit
- Restricted locationThe address or postcode sat in a restricted category
- Size or layoutThe internal floor area or bedroom layout failed
- Mortgage insuranceMortgage insurance would not accept the security
- ValuationThe valuation was below the price
- Defects or insuranceThe building had a defect, cladding or insurance concern
- Property useThe use was serviced, student, short stay or partly commercial
Exposure limit reached
Compare another lender's current development position. Do not try to fix this with more payslips.
Lower maximum loan percentage
Calculate the extra cash in dollars, then compare other policies before deciding whether to contribute it.
Gap between the price and the bank valuation
Check the report, comparable sales and whether another lender or valuation is sensible. A second valuation is not guaranteed to be higher.
Property is unacceptable
Find the exact reason before moving lenders. Some features are treated differently elsewhere. Others are warning signs that should not be financed around casually.
Frequently asked questions
Related guides
Home loans by property type
Start with the property checks that apply to your purchase.
Read guideApartment home loans
What lenders check about size, location, title and building risk.
Read guideChallenge a bank valuation
What to do when one valuation leaves you short.
Read guideCheck a property for flood risk
Use the available report before finance and contract deadlines.
Read guideQueensland property disclosure
What sellers must disclose and what buyers should still check.
Read guideHow to value a property
Use comparable sales and more than one source before you offer.
Read guideLVR calculator
Compare the property value with the loan amount the lender is being asked to approve.
Read guide

Experience and sources
How this guide was checked
Explanatory sources checked 29 September 2026. Lender comparisons retain the policy-check dates shown beside them. Confirm the selected lender's current requirements for your property before applying.
Nathan is a director and mortgage broker at Hunter Galloway. He has worked in mortgage broking since 2015, helping home buyers, property investors and borrowers whose applications have been declined elsewhere.
Check this apartment before I make an offer
Send me the exact address, listing, internal floor area, building size, price, proposed loan and deposit. I can check the published property rules, use any available address or postcode tool and ask the lender to check what it keeps internally before you lodge an application.
Check my apartmentor call 1300 088 065
This page provides general information about Australian home loan assessment. It is not legal, property, valuation, investment or financial advice. Lender policies and development exposure can change. Confirm the current position for the exact property and application before relying on it. Hunter Galloway Finance Pty Ltd T/A Mortgage Broker Brisbane - Hunter Galloway ABN 20 605 252 926. Credit Representative 476903 is authorised under Australian Credit Licence 389328. Your full financial situation would need to be reviewed before any offer or product is accepted.


