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Property and lender guide

High-density apartment home loans

A bank can accept you and still reject the apartment building. Sometimes another lender can approve the same unit because it has less exposure in that complex or uses a different property rule.

Looking up at a high-rise apartment building with planted terraces in Brisbane.

The quick answer

A lender may restrict a high density apartment because of the building, postcode, internal floor area, valuation, mortgage insurance or the amount it has already lent in that development. Flood or bushfire risk can add a separate valuation and insurance check. The result can be a smaller loan, more cash required or a lender that will not accept the property.

Client story

Pre-approved, then declined for a Brisbane CBD apartment

A buyer came to us with a deposit and pre-approval for a compact apartment in Brisbane's CBD. The lender flagged the property as high risk and declined the loan.

Another lender accepted the apartment, and the buyer went ahead with the purchase. The pre-approval had covered the buyer without confirming that the first lender would accept that apartment.

Check the exact apartment and building with the lender before relying on a loan figure.

  • "Too many loans in this building"

    The lender may have reached its own development exposure limit. Your income and borrowing power can still be fine.

  • "You need another $20k"

    The lender may have reduced the maximum loan or used a lower valuation. Convert the change into cash before deciding what to do.

  • "No appetite for this suburb or building"

    That answer is too broad to act on. Ask whether the real issue is a high density or restricted postcode, flood or bushfire risk, the lender's existing loans in the building, unit size, use, defects, valuation or mortgage insurance.

High density is a lender classification, not one national building-size rule. A CBD address does not automatically mean every lender will refuse the unit. Check the full address, development and intended loan against the selected lender's requirements.

Can a lender have too many loans in one building?

Say a lender already has a large number of home loans secured by apartments in one tower. If that building develops a serious defect or values fall, several of its loans can be affected at the same time.

So some lenders limit how much of the development they are willing to finance. Once that limit is reached, the next applicant can be perfectly acceptable and still receive a no for that address.

That does not automatically mean the building is defective or a bad purchase. It means the lender does not want more of its property risk sitting in the same place.

The frustrating part is you usually can't tell any of this from the listing. Westpac and St George give brokers access to development registers that can help flag a building and indicate the loan limit that may apply. Other lenders have postcode tools or publish general limits on lending in a development. I wouldn't assume those tools show exactly how much the bank has already lent in that building.

I can check the published rules and ask the lender to check the exact address. The information available can change, so I don't rely on a register alone for the lender's final answer. With some lenders, we may only get that answer once they've assessed the property.

Brisbane apartment building with colourful balconies across several floors.
A lender may limit how many apartments it finances in the same building. Photo: Van Herb / Unsplash.

What else can cause an apartment decline?

Check the apartment, building, location and loan separately to find the reason for the decline.

  • The apartment

    Internal living area, separate bedroom, normal kitchen and bathroom, title, car space, permanent occupation and whether it is a studio, serviced apartment or student accommodation.

  • The building

    Number of floors and units, lender exposure, defects, cladding, short stay use, commercial areas, owner concentration and whether it appears on a development register.

  • The postcode and location

    Whether the lender classes the postcode as high density, high risk or restricted, plus any flood or bushfire concern raised through the valuation or insurance checks.

  • The loan

    Owner occupied or investment use, deposit, mortgage insurance, interest only lending, valuation and whether a government scheme is involved.

Two lenders can use different definitions of high density. Some look at the number of floors or apartments. Others use a postcode category, an internal property code or a separate location guide. That means a lender can reduce the maximum loan or decline the property because of its location even when the apartment itself is a normal size.

Flood and bushfire are separate checks. They do not automatically mean every lender will reject the suburb. The concern will usually appear through the valuation, insurability or the lender's property-risk review. If the issue is flood risk, use the flood risk guide before relying on the pre-approval.

So "it is only a 3 storey building" is not enough to clear it. Equally, "it is a high rise" does not mean every lender will refuse it.

If the concern is the apartment's size, layout, title or use rather than the postcode, the apartment mortgage guide explains those checks in more detail.

A property rule can turn a 10% deposit into a 20% deposit

$700k apartment with the loan reduced from 90% to 80%

  • Loan expected at 90%

    $630k

    Cash towards the price: $70k.

  • Loan accepted at 80%

    $560k

    Cash towards the price: $140k.

  • Extra cash before costs

    $70k

    Same $700k purchase. Lower maximum loan.

This example only compares the figures shown. The valuation, mortgage insurance, buying costs and complete loan assessment can change the amount required.

This is the part a phrase like "70% maximum" hides. On a $700k apartment, a move from an expected 90% loan to 70% would increase the price contribution by $140k before costs.

A larger deposit may solve a maximum loan percentage. It does not solve a lender that has marked the building unacceptable, a unit below its minimum floor area or a development outside its current register.

How some current high density rules differ

I looked at how 10 lenders assess high density apartments. Their rules fall into 2 broad groups. The figures worth keeping visible are the dwelling count, floor count and internal area that decide whether the rule applies.

Lender and property checks
Where lenders landWhat that can mean for youWhat I check
Building register or dwelling-count rules Westpac , St George , Commonwealth Bank , NAB and ANZOne lender may check the exact development. Another may change its treatment once the building reaches 4, 5, 6, 20 or 50 dwellings.I check the unit number, total dwellings and whether the address appears on an available development register.
Size, postcode or development-concentration rules Bankwest , ING , Macquarie , AMP and People First Bank40 sqm, a separate bedroom, 6 floors, 10 apartments, 50 apartments or the postcode can change the available options.I would verify internal living area, bedroom layout, floors, apartment count, postcode and whether the property is new or established.

Lender and property checks

Where lenders land

Building register or dwelling-count rules Westpac , St George , Commonwealth Bank , NAB and ANZ

What that can mean for you
One lender may check the exact development. Another may change its treatment once the building reaches 4, 5, 6, 20 or 50 dwellings.
What I check
I check the unit number, total dwellings and whether the address appears on an available development register.
Where lenders land

Size, postcode or development-concentration rules Bankwest , ING , Macquarie , AMP and People First Bank

What that can mean for you
40 sqm, a separate bedroom, 6 floors, 10 apartments, 50 apartments or the postcode can change the available options.
What I check
I would verify internal living area, bedroom layout, floors, apartment count, postcode and whether the property is new or established.

Lender rules checked 2 August 2026. A general starting-point view of the 10 lenders named above, not a ranking, a recommendation or credit advice. Lending policy changes without notice, and any loan is subject to the lender's own credit assessment and approval of your full application.

The important detail is that "exposure" does not mean the same thing everywhere. One lender may limit its total lending in a development. Another may limit how many apartments one borrower owns there. A third may be comfortable with the building but cap the loan because of the postcode or floor area.

If the bank has said it is already too exposed, send me the address and the exact reason it gave.

What should you check before making an offer?

I cannot promise that a development limit will still be open at settlement. What I can do is check the published property rules, use any available address or postcode tool and ask the lender to check what it keeps internally.

  • Address
    The exact address and unit number
  • Internal size
    Internal living area, excluding balcony, parking and storage
  • Layout
    Whether there is a separate bedroom
  • Building size
    Number of floors and apartments in the development
  • Completion
    Whether the unit is complete, newly completed or off the plan
  • Loan purpose
    Owner occupied or investment use
  • Use and management
    Any short stay, serviced apartment, student accommodation or management agreement
  • Budget
    Price, proposed loan, cash available and buying costs
  • LMI or scheme
    Whether mortgage insurance or the Australian Government 5% Deposit Scheme is required
  • Known building issues
    Known defects, cladding, special levies or insurance issues

Some address, postcode and development checks can be completed before an offer. I may still need the lender to check the exact address and confirm its current position on the building. A final valuation or exposure decision may still be needed, so the finance clause and advice from your solicitor or conveyancer matter.

Disclose developer incentives before the valuation

Rebates and incentives

Give the lender the full contract and details of any rebate, cashback, rental guarantee or incentive. APRA says developer discounts reduce the sale price rather than count as the buyer's deposit. The headline contract price may also differ from the sustainable resale value. See APRA's residential lending guidance.

Checks near settlement

For an off-the-plan purchase, ask again near settlement whether the lender accepts the completed building, what valuation is still required and whether your pre-approval is current. An early postcode check does not reserve lending capacity in the development.

  • Property enquiry

    A lender has indicated how its rules may apply. Check the conditions and what remains unverified.

  • Valuation and credit assessment

    The lender still needs the required valuation and your complete application.

  • Formal approval

    Read the approval conditions and confirm the loan documents and settlement requirements with your broker and solicitor.

The 5% Deposit Scheme does not make every apartment acceptable

The Australian Government 5% Deposit Scheme can help an eligible buyer purchase without paying lenders mortgage insurance. It does not require a participating lender to accept every property.

The apartment still needs to fit the lender's rules. Floor area, high density classification, postcode, development exposure, valuation and property use can still change the answer.

So check the buyer's scheme eligibility and the apartment's property rules before assuming a 5% deposit is enough for that address.

Can another lender approve the same apartment?

First, get the reason in writing or ask the broker to identify exactly why the property was declined. "We will not lend in this building" is not specific enough.

  • Building exposure
    The lender had reached its exposure limit
  • Restricted location
    The address or postcode sat in a restricted category
  • Size or layout
    The internal floor area or bedroom layout failed
  • Mortgage insurance
    Mortgage insurance would not accept the security
  • Valuation
    The valuation was below the price
  • Defects or insurance
    The building had a defect, cladding or insurance concern
  • Property use
    The use was serviced, student, short stay or partly commercial
  • Exposure limit reached

    Compare another lender's current development position. Do not try to fix this with more payslips.

  • Lower maximum loan percentage

    Calculate the extra cash in dollars, then compare other policies before deciding whether to contribute it.

  • Gap between the price and the bank valuation

    Check the report, comparable sales and whether another lender or valuation is sensible. A second valuation is not guaranteed to be higher.

  • Property is unacceptable

    Find the exact reason before moving lenders. Some features are treated differently elsewhere. Others are warning signs that should not be financed around casually.

Frequently asked questions

Related guides

Hunter Galloway mortgage brokers reviewing a home loan application

Experience and sources

How this guide was checked

Explanatory sources checked 29 September 2026. Lender comparisons retain the policy-check dates shown beside them. Confirm the selected lender's current requirements for your property before applying.

Written byNathan VecchioDirector & Mortgage Broker

Nathan is a director and mortgage broker at Hunter Galloway. He has worked in mortgage broking since 2015, helping home buyers, property investors and borrowers whose applications have been declined elsewhere.

Check this apartment before I make an offer

Send me the exact address, listing, internal floor area, building size, price, proposed loan and deposit. I can check the published property rules, use any available address or postcode tool and ask the lender to check what it keeps internally before you lodge an application.

Check my apartment

or call 1300 088 065

This page provides general information about Australian home loan assessment. It is not legal, property, valuation, investment or financial advice. Lender policies and development exposure can change. Confirm the current position for the exact property and application before relying on it. Hunter Galloway Finance Pty Ltd T/A Mortgage Broker Brisbane - Hunter Galloway ABN 20 605 252 926. Credit Representative 476903 is authorised under Australian Credit Licence 389328. Your full financial situation would need to be reviewed before any offer or product is accepted.