1300 088 065

Property and lender guide

Can you get a home loan for this property?

A bank can approve your income and still decline the property. The useful check is whether the issue is the title, size, use, location, condition or future saleability.

Aerial view of houses, waterways and coastal buildings on the Gold Coast, Queensland.

Why can a bank reject the property?

A lender checks the property's size, title, legal use, zoning, access, services, condition and insurance. It can also limit lending in a particular building. A bigger deposit can help with some loan limits, but it will not fix a property the lender refuses to accept.

Choose your property guide

When should the property be checked?

A general pre-approval usually checks your income, debts and deposit. It may not assess the apartment, land or house you eventually choose.

Before an unconditional offer, auction bid or finance deadline, send the exact address, contract or listing, property type, price, proposed loan, cash available and the feature you are concerned about.

  • Property details

    What is it legally and physically? Check title, approved use, size, condition, access and services.

  • Lender acceptance

    Will the selected lender accept that property, and does it reduce the maximum loan?

  • Accepted valuation

    What value and saleability did the lender's valuer accept for this security?

Apartments need checks on the unit, building and use

For an apartment, I would not stop at the postcode. The internal area, separate bedroom, building size, high-density classification, development exposure, permanent occupation and any management agreement can each change the answer.

A lender might accept a 36 sqm studio while another rejects it. A normal unit can also fail because the lender already has too many loans in the tower. A purpose-built student or serviced apartment may fit the size rule but still have use and resale restrictions.

The established apartment mortgage guide covers small units, studios and specialist-use apartments. If the concern is the building rather than the individual unit, read the guides on high-density apartments and lender exposure or apartment building defects.

Why do the title and legal use matter?

Company title, stratum title, leasehold, several dwellings on one title and mixed residential and commercial use are not ordinary freehold or strata properties.

I start with the title search, registered plan, approved use and valuation wording. For company title, the company documents and occupancy rights matter. For leasehold, compare the years left on the lease with the proposed loan term. For mixed use, line up the title, zoning, approved use, actual use and the valuer's classification.

A low loan percentage does not automatically fix a title or use the lender will not accept.

The unusual property home loan guide explains how these title and use questions change the lender comparison.

Aerial view of Sydney homes, streets and green parkland.
Check the title, land use and location before relying on a loan estimate. Photo: Shanjir H | Photo4life AU / Unsplash.

Vacant land and completed homes have different loan rules

The lender may look at location, land size, zoning, services, legal access, intended use and when construction will begin. A block held for later is a different request from land tied to a fixed-price building contract.

Use the vacant land home loan guide for the land decision. If a build is involved, the construction guide explains the loan and payment process.

Acreage is not automatically a farm

The bank needs to decide whether this is an ordinary home on a larger block, or a property tied to farming, commercial improvements or specialist use.

I check the zoning, land size, legal access, mains or off-grid services, improvements, current use, income relied on and valuation. That turns "rural property" into the facts the lender actually needs.

A location can be close to Brisbane and still need a different check because access, services or the buyer pool are limited. Equally, acreage does not mean the bank should automatically demand a farm-sized deposit.

The rural property home loan guide goes through acreage, zoning, access and services in more detail.

Power lines, easements and motorways are not one rule

Several lenders publish a 50m powerline rule, but they do not all measure or apply it in the same way. Some start from the property boundary, one current policy starts from the residential building and another excludes areas affected by high tension powerlines or a motorway without publishing any distance.

A title easement is a different question. Your solicitor needs to explain the legal effect. The lender and valuer then decide whether it affects how you can use the property, its value or how easy it may be to sell later.

The power lines and easements home loan guide explains the different distance rules, measurement points and title checks.

How do defects and location risks affect the loan?

Cladding, structural work, water ingress, flood risk or a special levy does not produce one automatic answer.

I would ask what has been identified, who confirmed it, what it costs, how the work is funded, whether insurance is available and what the valuer says. For a strata property, recent minutes, engineering reports, remediation contracts and levy or strata-loan terms can matter more than a generic building label.

For strata problems, use the apartment building defects guide. For a Queensland property affected by flood mapping, the FloodWise property report guide explains where to start.

Off the plan adds timing and completed-value risk

An early pre-approval can expire before settlement. The final valuation can also be lower than the contract price, especially if the market or comparable sales have changed before completion.

The off-the-plan home guide covers settlement timing, valuation and developer-risk questions.

A rejected property and a low valuation need different responses

A lender can accept the property but value it below the contract price. That usually changes the loan percentage and the cash required. It is different from a lender refusing the title, use, building or condition altogether.

If the property is acceptable but the value is low, use the bank valuation challenge guide. If the property rule is the blocker, another valuation will not necessarily fix it. You need a current policy that fits the actual property.

What does the lender's answer mean for you?

What the lender says and what to check next
What the lender saysWhat to do next
The property is accepted, but at a lower loan percentageCalculate the extra cash before costs. Compare another suitable lender's property limit.
The valuation is below the purchase priceCheck the figures, property facts and comparable sales. Review the deposit and contract options.
The property itself is not acceptedIdentify the exact size, title, use or building restriction. More deposit may not change the answer.
Your income or application does not meet the loan rulesReview the borrowing amount and evidence. A different valuation does not increase your income.

What the lender says and what to check next

What the lender says

The property is accepted, but at a lower loan percentage

What to do next
Calculate the extra cash before costs. Compare another suitable lender's property limit.
What the lender says

The valuation is below the purchase price

What to do next
Check the figures, property facts and comparable sales. Review the deposit and contract options.
What the lender says

The property itself is not accepted

What to do next
Identify the exact size, title, use or building restriction. More deposit may not change the answer.
What the lender says

Your income or application does not meet the loan rules

What to do next
Review the borrowing amount and evidence. A different valuation does not increase your income.

What should you send for a property check?

  • Address and contract
    The full address and listing, plus the contract if you have signed.
  • Property details
    The title or plan, internal floor area or land area, and any known restriction.
  • Loan and cash
    Purchase price, proposed loan, deposit and money set aside for buying costs.
  • Your deadline
    The finance deadline, auction date or expected settlement date.
  • Existing reports
    Any lender response, valuation, building report or body corporate concern already received.

If you are using a low-deposit scheme or family guarantee, tell us at the start. The property still needs to meet the selected lender's requirements. Send the documents you already have; we can identify the next check before you pay for more reports.

Frequently asked questions

Related guides

Hunter Galloway mortgage brokers reviewing a home loan application

Experience and sources

How this guide was checked

Explanatory sources checked 29 September 2026. Confirm the selected lender's requirements for your property and obtain advice on the relevant title, building and contract questions.

Written byNathan VecchioDirector & Mortgage Broker

Nathan is a director and mortgage broker at Hunter Galloway. He has worked in mortgage broking since 2015, helping home buyers, property investors and borrowers whose applications have been declined elsewhere.

Check my property before I make an offer

Send me the address, listing or contract, price, proposed loan, cash available and the property feature you are worried about. I will show you which finance question needs an answer first.

Check my property

or call 1300 088 065

This guide is general information, not loan approval, valuation, legal, property, engineering or insurance advice. Property and lender rules can change. The exact address, borrower and loan need to be assessed before making a decision from the result. Hunter Galloway Finance Pty Ltd T/A Mortgage Broker Brisbane - Hunter Galloway ABN 20 605 252 926. Credit Representative 476903 is authorised under Australian Credit Licence 389328. Your full financial situation would need to be reviewed before any offer or product is accepted.