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Lender review

People First Bank Home Loan Review 2026

Compare People First Bank’s multiple offsets, professional LMI waivers, construction loans, fees and application limits.

people first

People First Bank at a glance

Is People First Bank worth shortlisting?

  • People First Bank could be a good fit if you:

    • Want several offset accounts without paying a package fee
    • Are an eligible doctor, dentist, pharmacist, optometrist or vet
    • Are an eligible nurse, paramedic or police officer with a 10% deposit
    • Need a standard construction loan and can allow extra assessment time
  • Consider alternatives if you:

    • Have a short finance clause or an urgent settlement
    • Are self-employed and only have 1 year of financial statements
    • Need bridging finance, an owner-builder loan or an unusual property exception

Why People First Bank can stand out

  • 01 / OFFSETS

    Split your savings into separate accounts

    Multiple accounts can sit against one eligible Basic Variable loan, so bills and savings stay separate while both reduce interest.

  • 02 / YOUR JOB

    A 10% deposit may be enough without LMI

    Selected medical and essential-service workers can borrow up to 90% without paying LMI when the other rules are met.

  • 03 / BUILDING

    You can fund a standard build in stages

    The Basic Variable loan can release money as the builder completes each stage, with interest charged only on the amount used.

  • The Basic Variable loan keeps standard fees low. The current product has no application fee, no settlement fee, no monthly loan administration fee and no monthly offset fee.
  • Fixed loans still allow extra repayments. Current fixed loans allow unlimited extra repayments and redraw, although paying the loan out early can still trigger a break cost.
  • A refinance may be easier to time. People First can take longer to assess a loan in our experience, which is harder to manage when a purchase has a finance deadline.
  • It is a customer-owned bank. That is different from the major banks, though we’d still compare the cost and features and check whether you qualify.

Is Heritage Bank now People First Bank?

Yes. People First Bank is the trading name of Heritage and People's Choice Ltd. Heritage Bank and People's Choice Credit Union legally merged in March 2023. The move to one brand is still being completed across some former Heritage branches.

Could your job help you avoid LMI?

Yes. People First has separate packages for medical professionals and selected essential-service workers. Both can waive Lenders Mortgage Insurance (LMI) when you borrow up to 90% and meet the remaining rules.

Loan-to-value ratio (LVR) is the loan as a percentage of the property value. A 90% LVR means borrowing $90 for every $100 of property value. You still need money for any buying costs.

  • Medical package

    Up to 90%

    Available for accepted home and investment loans up to $2m.

  • Essential services

    Up to 90%

    Available for accepted home and investment loans up to $1.2m.

  • Joint applications

    1 eligible applicant

    Only one person in a joint application needs to work in an accepted occupation.

Medical Professional Package

The published list covers dentists, general practitioners, pharmacists, hospital-employed doctors, medical specialists, optometrists and veterinary practitioners. This is a useful list for pharmacists, optometrists and vets because some competing medical waivers leave them out.

Essential Services Package

This package covers registered nurses, fully qualified paramedics and sworn state or federal police officers. You need at least $80k income if you’re applying on your own. For a joint application, combined income needs to be at least $150k and the eligible worker needs to earn at least $75k. These figures exclude super.

Our nurse home loan guide compares the wider options for nurses.

The eligible worker needs permanent or fixed-term employment and cannot be casual or on probation. Firefighters, defence personnel and correctional officers are not on the published list.

People First Bank nurse LMI waiver income requirements for individual and joint applications.

Registered nurses only; income excludes super. No casual or probationary employment. Other waiver, loan and property conditions apply.

People First Bank: Could your job help you avoid LMI?

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BorrowerPeople First Bank positionWhat to check
Doctor, dentist or medical specialistUp to 90% without LMIAccepted role, registration, income and a loan up to $2m
Pharmacist, optometrist or vetUp to 90% without LMIProfessional registration, income and property acceptance
Registered nurse, paramedic or police officerUp to 90% without LMIEmployment type, income and a loan up to $1.2m
Other essential workerNot on the published package listCompare another lender before relying on an LMI saving

People First is only one option. Our LMI waiver guide compares the professions, deposit rules and loan limits used by other lenders.

Compare the occupation lists in our Westpac and NAB reviews before relying on a professional waiver.

Self-employed, using a guarantor or starting a new job?

If you work for yourself and only have 1 year of figures, we’d usually start with another lender. People First has more options for employees, including established casual work, a second job or a return from parental leave.

Self-employed borrowers normally need 2 full years

People First normally wants your ABN to have been registered for at least 2 years. It also asks for the latest 2 years of business and personal tax returns, financial statements and ATO Notices of Assessment. An ATO Notice of Assessment is the result the ATO issues after processing your tax return.

The broker information we reviewed requires more than 1 year of figures and does not offer an accountant-letter option. If your latest year is much stronger than the previous one, we’d compare lenders that can make more use of those recent results.

Our self-employed home loan guide explains why the same business can receive a different borrowing figure from two lenders.

Guarantor loans use a parent's property, not their income

People First advertises a family guarantee that can use part of a family member's property as extra security. For a broker application, the lending information we checked limits the guarantor to a parent. The borrower still has to afford the whole loan from their own income.

The guarantee is normally limited to the amount needed to reduce or avoid LMI, plus agreed purchase costs. The guarantee covers an agreed amount, rather than the entire home loan.

Read our guarantor home loan guide before asking a parent to help. It explains the risks, limited-guarantee structure and how the guarantee may later be released.

Casual work, second jobs and parental leave

  • Casual work: 6 months in the job may be enough. People First can include regular allowances, commission, overtime and penalty rates, but not a bonus under this method.
  • Second job: usually 6 months in the current role, or 12 months of continuous work in the same industry. Total hours across all jobs are capped at 50 a week for the assessment.
  • Probation: this can be considered with more than 12 months in similar work and no break longer than 1 month. A recent graduate moving into work related to their studies may also be considered.
  • Returning from parental leave: the return normally needs to be within 3 months, supported by an employer letter. The new dependant is included in the affordability check.

Our parental leave home loan guide covers the return-to-work evidence to prepare.

For employment history and income records, see our casual employment loan guide.

Compare ANZ for other self-employed income methods. If you need family support, compare the guarantor options in our CBA review.

How People First Bank works out borrowing power

People First looks at the income it accepts, living costs, dependants, existing debts and the new loan. It also checks whether the repayments would still work at 3% above the actual rate. The full calculation matters because its treatment of a credit card, recent credit problem or second job can change the result.

  • Repayment stress test

    3% above

    The bank checks the loan at 3% above the actual rate instead of using only the repayment you would start with.

  • Credit-card commitment

    3.8% of limit

    A $20k card limit may be counted as a $760 monthly commitment, even when the balance is cleared.

  • Short-stay rent

    60% used

    Holiday-rental income may be used at 60% after at least 12 months of supported history.

Tell us about recent credit problems

  • Defaults: a default recorded in the past 24 months can stop the application under the broker rules reviewed.
  • Late repayments: a serious late repayment recorded in the past 12 months can also stop the application.
  • Bank statements: repeated overdrafts, dishonours or heavy gambling are not listed as automatic declines, but they can lead to questions about whether the current commitments are being managed.
  • HELP and HECS: People First includes the compulsory student-loan repayment based on taxable income. It does not automatically ignore a small balance.
  • Credit cards: the limit matters as well as the amount owing. Lowering an unused limit can improve the calculation if you no longer need the extra credit.
  • Short-stay rent: the property needs to have been available for rent for at least 12 months, with income that can be shown in the records.

Our HECS and home loan guide explains how compulsory repayments can affect borrowing.

Products, multiple offsets, fees and timing

The Basic Variable loan lets you keep money in several offset accounts without a monthly offset fee. That can be useful if you keep bills and savings separate.

People First Bank: Products, multiple offsets, fees and timing

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OptionWhy you might choose itWhat to watch
Basic Variable Home LoanMultiple offsets, redraw, unlimited extra repayments and no standard monthly loan or offset feeThe rate depends on the amount borrowed compared with the property value
Basic Variable Investment LoanOffset, redraw, extra repayments, interest-only and construction optionsInterest-only repayments cost more over time if the balance does not reduce
Fixed Rate Loan1 to 5-year fixed terms, unlimited extra repayments and redrawNo offset, and paying the loan out early can trigger a break cost
Split loanPart fixed and part variable, with offsets linked to the eligible variable portionThe fixed portion cannot use the offset
Construction loanProgress payments and interest only while a registered builder completes the workBasic Variable only, no redraw during the build and no owner-builders

Fixed loans are more flexible than many people expect

People First allows unlimited extra repayments and redraw on its current fixed loans. The minimum redraw is $1k. A break cost can still apply if the fixed loan is paid out in full before the fixed term ends.

A rate lock can hold the chosen fixed rate for up to 90 days. The current fee is 0.15% of the total loan amount. We’ll show you the dollar cost before you decide whether to add it.

People First Bank home loan fees in dollars

These were the main fees shown on People First Bank's public pages when we checked them on 4 September 2026.

  • Basic Variable setup

    $0

    No application fee or settlement fee is shown on the current product page.

  • Loan and offset

    $0/month

    The current Basic Variable loan has no monthly loan administration fee and no monthly offset fee.

  • Construction draws

    $400

    One fee covers the required progress payments and final inspection for a build or major renovation.

Other charges can apply, including valuation costs, fixed-rate break costs and the 0.15% rate-lock fee. The minimum redraw amount is $1k; this is not a fee. Check the current People First fees and charges before proceeding.

Pre-approval and turnaround times

People First describes its pre-approval as conditional and valid for 90 days. We’ll explain the expiry date and outstanding conditions. People First still needs to accept the property and valuation later.

We’ve found People First can take longer to assess a loan than other lenders we use. If you have an auction, a short finance clause or an urgent settlement coming up, the timing needs checking early. A refinance without a contract deadline is usually easier to manage.

  1. Check the deadline
    We’ll start with your finance and settlement dates, then check whether the current queue leaves enough time.
  2. Send a complete file
    Missing income, savings or property documents can send the application back through the queue.
  3. Leave room for valuation
    Construction, guarantor, company and trust applications can take longer because more checks are involved.

Worried you are paying too much?

If you already have a People First loan, we’d check whether a lower rate is available before looking at refinancing. A lower advertised rate can still cost more once discharge, valuation and setup costs are included.

  1. Check your current loan
    Note the balance, rate, fees, offset savings and any fixed-rate break cost.
  2. Ask for a pricing review
    We’ll check whether a better rate is available for your balance, equity and repayment history.
  3. Compare the net saving
    Allow for discharge, setup, legal and valuation costs before deciding whether to move.

Our offset guide explains how the saving works. Compare Macquarie and Bankwest for different fees and account limits.

Property restrictions and construction finance

A pre-approval mainly checks you. People First Bank still needs to accept the property, valuation and loan amount before it can give the final answer.

  • 01

    Apartment or unit

    Check the internal area, building use, postcode and whether the development needs a separate bank review.

  • 02

    Building or renovating

    Check the builder, contract type, price and progress-payment schedule before relying on finance.

  • 03

    Buying before you sell

    People First no longer offers a bridging loan for new business, so compare another lender before you commit.

Buying before selling? Our bridging loan guide explains the options to compare with other lenders.

Property and construction details

People First Bank construction loan example showing interest on $100k drawn from a $500k facility.

Interest is charged on the money drawn for each approved building stage. This example excludes any other existing loan.

Read our construction loan guide before signing the building contract or paying a builder's deposit.

How People First Bank compares with other lenders

People First is worth comparing if you want multiple offsets, qualify for a professional waiver or need a construction loan. If timing is tight or your business income needs a different assessment, another lender may suit you better.

People First Bank: How People First Bank compares with other lenders

Scroll to see more columns

Your situationWhere People First Bank may helpWhy compare
Multiple offsetsMultiple accounts can link to an eligible Basic Variable loan without a monthly offset feeING and other lenders use different account limits and fee structures
Medical professionalUp to 90% without LMI for a published list that includes pharmacists, optometrists and vetsNAB , Westpac and St George have different job lists and higher limits for some doctors
Nurse, paramedic or police officerUp to 90% without LMI under the Essential Services PackageEmployment type and income rules can make another lender a better fit
Self-employed borrowerAccepts standard business structures with full 2-year financial recordsANZ and other lenders may use recent results or add-backs differently
Construction borrowerBasic Variable construction loan with offset and staged paymentsCompare the build timetable, fees, maximum loan and contract type
Urgent purchaseThe product may fit, but timing can be difficultCompare a lender with a faster current assessment queue

Why separate offsets mattered to one refinance client

A refinance client wanted to keep bills, savings and spending separate without losing the interest saving on their home loan. We found a People First Basic Variable loan that let them link those accounts to the same loan.

That let the client keep their accounts separate while reducing loan interest. We also compared the rate, fees and refinancing costs to check whether switching was worthwhile.

Hunter Galloway lender rating

People First Bank broker score

The 6 categories below explain our rating.

6.7/10

Useful offsets and professional waivers

Our rating across 6 categories

Score breakdown

Each category is scored out of 10

  1. Lending flexibilityProfessional waivers and construction loans are useful; complex applications have fewer options
    7.5/10
  2. Borrowing capacityReasonable for straightforward income, with stricter self-employed and recent-credit rules
    6.5/10
  3. Property acceptanceStandard homes are workable; selected high-density and unusual properties face tighter limits
    6.5/10
  4. Product and offset featuresMultiple offsets, flexible fixed repayments and construction lending are strengths
    8.5/10
  5. Application speed and certaintyLonger assessment in our experience, which can be difficult for an urgent purchase
    4.5/10
  6. Ongoing pricing and serviceLow standard product fees, balanced against mixed digital and service feedback during the brand change
    6.5/10

The overall score is the average of the 6 categories, rounded to 1 decimal place. See how we review lenders for the method.

Hunter Galloway mortgage brokers reviewing a home loan application

Experience and sources

How this guide was checked

This review draws on People First’s lending information and our broker experience from the 4 September 2026 review. We rechecked public product and fee information on 7 September 2026.

Some detailed income and property limits come from People First’s broker information. We confirm the current requirements and application timing before recommending a loan.

Written byJoshua VecchioDirector & Mortgage Broker

Joshua has worked in mortgage broking since 2011 and holds Diploma and Certificate IV qualifications in finance and mortgage broking.

Rates, fees, offers and lending requirements can change.

How are we paid?

The lender pays us commission, which we disclose before you proceed. We compare more than 30 lenders and must act in your best interests. Our Brisbane mortgage brokers can compare People First with other lenders and explain which options suit your application.

People First Bank home loan FAQs

Want to know whether People First Bank fits your situation?

We can check whether you qualify for People First’s options and compare the cost with other lenders. Let us know if you have a finance or settlement date to meet.

or call 1300 088 065

Hunter Galloway Finance Pty Ltd is Credit Representative 476903, authorised under Australian Credit Licence 389328.

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