How a different lender assessed the same nurse’s income
Client example
The same nurse: $480k with one lender, $620k with another
One of our clients was a nurse on a single income, with solid savings. Her bank assessed her borrowing capacity at $480k. When we compared lenders using the same income and savings, another assessed it at $620k.
That was a $140k difference in assessed capacity. It was a lender comparison, not an approval for a particular purchase. If extra shifts make up part of your pay, check how a lender will count them before relying on its borrowing estimate.
The fact it all comes from one employer does not mean a bank will count every dollar the same way. I check what each payslip line is for, how often it appears and which lenders can consider it.
This is the mistake I see most often. Someone uses the total year-to-date figure, but the bank has not separated their normal roster income from optional overtime. My first question is simple: what was each extra payment actually for?
What is the extra pay on your payslip?
Imagine you are a permanent part-time nurse contracted for 30 hours a week. You regularly pick up another shift, work weekends and occasionally stay back.
If you work a fly-in fly-out roster, the FIFO home loan guide explains how to separate roster income, allowances and overtime.
To you, it is all income from the same hospital. To a lender, that payslip could contain three or four separate income types.
| What you are being paid for | How it may be assessed | What can change the answer | What I check next |
|---|---|---|---|
| Overtime or additional hours in your permanent role | A lender may use only part of it, or all of it under a specific occupation or employment rule | How regular it is, your occupation, your employer and the history the lender needs | Current payslips, prior-year income and whether overtime is expected in the role |
| Shift loading, weekend penalty or roster allowance | It may be separated from overtime and receive a different percentage | Whether it is contractual, recurring and shown on its own payslip line | Employment contract plus itemised payslips |
| A genuinely separate role | Second-job rules may apply even if the employer group looks familiar | Time in both roles, whether the arrangement can continue and total weekly hours | Both contracts, both income histories and the employer named on each payslip |
| Casual employment | Casual time-in-the-job and annual income calculations may apply | Your actual employment status, work pattern and role history | Contract status, continuous work history and current year-to-date income |
What is the extra pay on your payslip?
Overtime or additional hours in your permanent role
- How it may be assessed
- A lender may use only part of it, or all of it under a specific occupation or employment rule
- What can change the answer
- How regular it is, your occupation, your employer and the history the lender needs
- What I check next
- Current payslips, prior-year income and whether overtime is expected in the role
Shift loading, weekend penalty or roster allowance
- How it may be assessed
- It may be separated from overtime and receive a different percentage
- What can change the answer
- Whether it is contractual, recurring and shown on its own payslip line
- What I check next
- Employment contract plus itemised payslips
A genuinely separate role
- How it may be assessed
- Second-job rules may apply even if the employer group looks familiar
- What can change the answer
- Time in both roles, whether the arrangement can continue and total weekly hours
- What I check next
- Both contracts, both income histories and the employer named on each payslip
Casual employment
- How it may be assessed
- Casual time-in-the-job and annual income calculations may apply
- What can change the answer
- Your actual employment status, work pattern and role history
- What I check next
- Contract status, continuous work history and current year-to-date income
The wording matters. If your contract says permanent part-time and the extra amount is overtime, I do not call it casual income simply because somebody described the additional shifts as casual.
The reverse is also true. A second position with another contract should not be presented as ordinary overtime just because the employer names look similar.
Why the category changes the number
Say your contracted salary is $90k and you earn another $20k from extra shifts.
How the same $20k of extra shifts changes the income used
The $90k base stays the same. Only the treatment of the extra shifts changes.
- $110k total income
All extra shifts used
- $106k total income
80% of extra shifts used
- $100k total income
50% of extra shifts used
- $90k total income
Extra shifts not used
Up to $20k of the same pay can disappear from the income assessment.
Income illustration only. This is not a borrowing capacity calculation or a lender result.
An extra $20k of assessed income does not translate into a fixed amount of borrowing power. The lender also checks your expenses, other debts and dependants. We need those details to compare borrowing limits for you.
How some lenders may read the same payslip
I looked at how 10 lenders assess extra shifts with the same employer. Their rules fall into 2 broad groups. The useful question is whether the extra pay is a normal part of the job or simply happens regularly.
| How lenders assess the income | What that can mean for you | What I check |
|---|---|---|
| Options where the pay is tied to the role or roster Commonwealth Bank , NAB , Macquarie , Suncorp , Westpac , St George and Pepper Money | Occupation, employer and contract wording can support a stronger assessment than a standard percentage. | I separate ordinary shifts, contractual loadings and occasional overtime before comparing the payslips. |
| A standard percentage is the starting point ANZ , ING and People First Bank | Some of the extra pay may be left out even when it appears regularly. | I show the consistent history, then compare the result using the percentage in the current rule. |
How some lenders may read the same payslip
Options where the pay is tied to the role or roster Commonwealth Bank , NAB , Macquarie , Suncorp , Westpac , St George and Pepper Money
- What that can mean for you
- Occupation, employer and contract wording can support a stronger assessment than a standard percentage.
- What I check
- I separate ordinary shifts, contractual loadings and occasional overtime before comparing the payslips.
A standard percentage is the starting point ANZ , ING and People First Bank
- What that can mean for you
- Some of the extra pay may be left out even when it appears regularly.
- What I check
- I show the consistent history, then compare the result using the percentage in the current rule.
Lender reviews: Commonwealth Bank; NAB; Macquarie; Suncorp; Westpac; St George; Pepper Money; ANZ; ING; People First Bank.
I look for a lender that fits the way you earn your income. I also check the rate, deposit, property and full application before recommending an option.
Did the bank use your extra shifts, or only your base pay?
If an assessment looks lower than you expected, ask for the income figure that was actually used.
If the lender used only your contracted base, I want to see which extra lines were left out.
If it reduced everything by the same percentage, I want to see whether shift penalties and overtime were bundled together.
If it called the income a second job, I want to confirm whether there is really a second employment contract.
If it called the income casual, I want to compare that description with your legal employment status.
This is also where our year-to-date income calculator can help you compare your recent pay with the prior financial year. It can show whether the higher income has continued or came from one unusually busy fortnight.
If your bank has used only your base salary, send me the income figure it used and two current payslips.
Check my payslip breakdown
Are two payslips enough?
Sometimes two payslips prove what you are being paid now. They do not always prove that the extra amount is the normal level to use for a home loan.
Lenders may check 2 different periods:
How long you have earned the overtime, shift payments or second income.
How much of the financial year is covered by the year-to-date figure on the payslip.
A lender asking for 3 or 6 months of year to date coverage is not necessarily saying you must have earned overtime for exactly that long. It may be testing whether the current figure is representative. Another lender may compare the current payslips with your final payslip or ATO income statement from the prior year.
If your extra shifts only increased recently, I do not present the latest fortnight as though it had always been your normal income. I show what changed, when it changed and why the new pattern is likely to continue. If the evidence is still thin, waiting can be the cleaner answer.
What if the shifts are with another employer?
The lender will usually assess that as income from a separate job. The second job home loan guide covers those rules.
The lender may then look at:
how long both jobs have run at the same time
whether the combined hours are sustainable
whether there is a fixed or reliable pattern
whether the second role has its own waiting period
Some second-job policies cap the total hours they will use. That does not mean the same cap automatically applies to overtime inside one permanent job.
If the extra work is genuinely casual employment rather than overtime, use the casual employment home loan guide. If your contracted base is permanent part-time, the part-time employment guide explains how that base income is usually treated.
Does being a nurse or essential worker fix it?
Some lenders may use more of that income, but I do not stop at the job title.
The policy may also ask:
whether you are employed by a hospital or another organisation
whether the role appears on the lender's eligible occupation list
whether you have passed probation
whether the income is regular or a condition of employment
whether lenders mortgage insurance is involved
That is why a broad statement such as "nurses get all overtime counted" is unsafe. Some lenders do use 100%. Others use less, and the employer or evidence can change the result.
The home loans for nurses guide covers the wider occupation and deposit questions. Use it to check the occupation and deposit requirements alongside this income assessment.
Which documents show what the extra pay really is?
These 3 documents usually show why the income figure needs checking.
1. Your employment contract
This confirms the legal employment arrangement and can show whether a loading or allowance belongs to the normal roster. If there is another contract for the extra shifts, I need that too.
2. Two current itemised payslips
I separate base pay, overtime, shift loading, penalties and allowances. The year-to-date figures also show which components have actually been paid this financial year.
3. The prior-year final payslip or ATO income statement
This helps me compare your recent pay with a longer period. If the extra income has increased, I want to show when it changed and why it may continue.
From there, I can tell whether we need an employment letter, earlier payslips or another document. Each document should answer a specific question about the income.
Apply now, seek a policy exception or wait?
Apply using the supported income now. This can work where the payslip lines are clear, the pattern is representative and the current policy fits.
Seek a policy exception before applying. I would speak with the bank first where the employment contract is clear but payroll describes the income in a way that could be read two ways.
Wait until you can show a longer income history. This may be better where hours have only just increased without a clear explanation, or the loan depends on every dollar of a recent busy fortnight continuing.
Could you manage the repayments with fewer shifts?
List all the extra shifts you work, even if you left them out of an earlier estimate. Alongside the lender assessment, ask yourself whether the repayments would still fit if you chose fewer extra shifts. Tell me the repayment amount you feel comfortable with and the savings you want to keep.
A short wait can be better than applying with an income figure the documents do not yet support.
If the income is part of a wider mix of casual work, overtime, allowances or contracts, the income and employment home loan guide will help you choose the right starting point.
Frequently asked questions
Related guides and calculators
- Useful calculator
Get a starting estimate before I check the lender rules behind it.
- Related guide
How lenders assess overtime history and consistency.
- Related guide
What lenders consider when you work for more than one employer.
- Related guide
How rostered hours and shift allowances may be assessed.
Check how much of my extra pay may count
Share the contract, two current payslips and last year's income figure. I will separate the pay lines, compare the lender options and tell you what can work before you apply again.
or call 1300 088 065
Any loan is subject to the lender’s assessment and approval.
Hunter Galloway Finance Pty Ltd is Credit Representative 476903, authorised under Australian Credit Licence 389328. This page is general information, not credit advice or a credit assessment. Lender policy and eligibility can change, and every application is assessed individually.
Sources and review
How this guide was checked
Reviewed 17 September 2026 by Joshua Vecchio.
Lender comparisons checked 31 July 2026.
Lenders assess employment history and income differently. Confirm the current rules against your payslips, employment documents and full application before relying on a borrowing estimate.
References
Lender requirements can change. Confirm the rules and documents for your application before relying on an income or borrowing estimate.
Client examples are based on real situations. Names and identifying details have been changed.


