ChoiceLend Home Loan Review (Updated 2026)

Who is ChoiceLend?

ChoiceLend was a NAB-group white-label lender. Its loans were funded by Advantedge(a NAB-owned wholesale funder) and distributed through Choice Aggregation, one of Australia’s broker aggregator groups. In practice, that meant NAB-grade credit backing sold under a different name, with a simpler, no-frills product than NAB’s own retail range. Customers managed their loans through a dedicated online portal called StarNet rather than a branch network, since ChoiceLend had no physical locations of its own. As we understand it, the formal credit provider of record has itself shifted through the wind-down. Historically a nominee entity administered the loans; NAB is now the principal credit provider for remaining ChoiceLend accounts.

What was ChoiceLend good at, and where did it fall short?

Historically, the top things ChoiceLend did well:

• NAB-grade backing: the loan was ultimately funded by a Big Four bank’s wholesale arm, even though it wasn’t sold under the NAB name.
• A simple, no-frills structurethat could suit borrowers who didn’t need a lot of bells and whistles, at wholesale-style pricing.
• Broker-distributedthrough Choice Aggregation, so it was accessible via the aggregator’s broker network rather than direct-to-bank channels.

And where it consistently fell short:

• No offset account: a real gap for borrowers who wanted to reduce interest by parking savings against the loan. Every dollar saved sat in a standard account, doing nothing for the mortgage.
• No branch network: everything ran through the StarNet online portal, which didn’t suit borrowers who wanted in-person support; a complex problem generally meant a phone queue rather than a face-to-face conversation.
• A dated digital experience.StarNet covered the basics (balances, statements, redraw) but lacked the polish of a major bank’s app: no digital wallets, no real-time transfers, no biometric login.
• Closed to new business: as we understand it, this is the defining issue now: ChoiceLend stopped taking new applications around 30 September 2025, so it’s no longer an option for anyone starting a fresh application.

What’s actually happening to existing ChoiceLend loans?

As we understand it, ChoiceLend stopped accepting new home loan applications around 30 September 2025. Existing ChoiceLend borrowers are being migrated onto NAB-branded loans, with that migration expected to be complete by late 2026. This isn’t a lender pulling back on appetite or tightening policy. It’s a full retirement of the ChoiceLend brand, with the loan book folding into NAB itself. For most borrowers, the day-to-day experience in the meantime is intended to stay business as usual:

• Your BSB and account number are intended to stay the same through the migration. NAB moves your data behind the scenes rather than issuing you a new account.
• Your current interest rate and fees are intended to remain in place during the initial transition, but confirm this directly with NAB for your specific loan rather than assuming nothing changes.
• No reapplication or new credit assessment is required: NAB has described this as an internal system move, not a refinance or re-contracting event.

If you already hold a ChoiceLend loan, the practical takeaway is to watch for communication from NAB about your specific transition timeline and confirm the details directly with them rather than relying on legacy ChoiceLend information. If you’re shopping for a new home loan, ChoiceLend simply isn’t available to you. The comparable option sitting behind it is NAB itself.

The BPAY phase-out: the one thing to action yourself

Most of the ChoiceLend-to-NAB migration is designed to happen without you lifting a finger, but one change does need action on your part. ChoiceLend phased out BPAY as a repayment method. BPAY was scheduled to remain available only through 31 March 2026 and stop being accepted from 1 April 2026. If you still have a BPAY instruction, do not assume it remains valid: contact NAB immediately to confirm an accepted repayment method and whether any payment made since the scheduled cut-off needs attention.

What does the NAB migration actually upgrade?

Moving off a closed-book white-label product sounds like a hassle, but for most ChoiceLend borrowers the migration is a real step up in features. The trade-offs that came with the no-frills structure are exactly what NAB’s retail platform fixes:

ChoiceLend home loan rates and fees

We don’t publish rate figures here. For a closed book they’d be stale on arrival, and in any case the migration is designed around rate and fee continuity rather than a re-pricing event. As we understand it, NAB has indicated rates and fees are intended to stay consistent through the initial transition for existing ChoiceLend borrowers, though it’s worth confirming your own loan’s current terms directly with NAB rather than assuming nothing has moved.

None of that is actionable for a new applicant, because there’s no application to lodge. If NAB-grade backing or wholesale-style pricing was the appeal of ChoiceLend, the live comparison is NAB’s own product range, or the broader panel. Book a free assessment or call 1300 088 065and we’ll compare current options against your situation.

What documents did ChoiceLend need for a home loan?

For existing borrowers checking their old file, or anyone researching how the process worked, ChoiceLend’s application checklist was fairly standard compared to most banks. It was, after all, backed by NAB-grade credit assessment:

• Proof of identity: a 100-point identification form with supporting documents, historically verified without in-person branch access.
• Income evidence (PAYG): recent payslips and matching bank statements showing regular salary credit.
• Self-employed applicants: tax returns and ATO Notices of Assessment, typically for the last two financial years.
• Other income and assets: rental statements, dividend or Centrelink statements, and savings evidence for the deposit.
• Liabilities: statements for existing loans, credit cards and other commitments.

None of this is relevant if you’re applying fresh today. ChoiceLend simply isn’t taking new files. It’s included here for existing borrowers and for anyone researching how the closed book operated.

The migration, step by step

Here’s roughly how the ChoiceLend-to-NAB migration is understood to play out for an existing borrower:

1. 1Business as usual (now)Your BSB, account number and current rate are intended to stay the same. Confirm your repayment method immediately if you still have a BPAY instruction.
2. 2Confirm your repayment methodBPAY was scheduled to stop being accepted from 1 April 2026. Ask NAB which method is accepted now and whether any payment needs attention.
3. 3Backend migration to NABNAB moves your loan data across internally. No reapplication or new credit assessment is required, expected complete by late 2026.
4. 4StarNet sunset, NAB app accessOnce fully migrated, StarNet is expected to be decommissioned and you move to NAB’s banking app, with offset access and branch support.

Timelines and exact cut-off dates are the part most likely to shift. Confirm your own migration status and dates directly with NAB rather than relying on this page for a specific deadline.

Who ChoiceLend suits (and doesn’t) today

How does ChoiceLend compare to what replaces it?

With new lending closed, ChoiceLend isn’t a live comparison point. The relevant comparison is what replaces it for existing borrowers, and what a fresh applicant should look at instead:

If NAB-grade backing was the draw, our NAB home loan review is the direct successor. For the wholesale funder that stood behind ChoiceLend, see our Advantedge review. The same closure and migration mechanics apply across the brands it funded.

Broker tips if you hold a ChoiceLend loan

• If you still pay by BPAY, act now: BPAY support was scheduled to end on 1 April 2026. Contact NAB immediately to confirm an accepted repayment method and ask whether any payment needs attention; don’t assume an old BPAY instruction is still valid.
• Don’t assume your rate is locked forever: rate and fee continuity is intended through the initial transition, but confirm your current terms directly with NAB rather than relying on old ChoiceLend paperwork.
• Ask specifically about offset accessonce migrated. It’s reported as a real upgrade, but the exact feature set on your migrated product is worth confirming rather than assuming.
• Keep an eye out for NAB communicationabout your specific migration date, and don’t rely on general guidance (including this page) for your individual timeline.
• If you’re shopping fresh, compare rather than default to NAB. NAB-grade backing doesn’t automatically mean the sharpest deal for your file; a broker can compare it against 30+ lenders for you.

Next steps

ChoiceLend is, as we understand it, effectively closed to new business, with its loan book migrating to NAB by late 2026. If you’re an existing ChoiceLend customer, the two things worth doing now are confirming that your repayment method is still accepted and asking NAB whether any payment made since BPAY’s scheduled 1 April 2026 end date needs attention. Keep watching for NAB’s communication about your specific transition, and verify the timing directly rather than taking this page as the final word. If you’re after a new home loan, we’ll compare NAB and the rest of the market to find your best-fitting option. Book a free assessment or call 1300 088 065 to get started.