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Advantedge to NAB: a guide for existing borrowers

Advantedge Home Loans: Moving to NAB in October 2026

Your Advantedge loan is moving to NAB. Here’s what I’d check in your welcome letter, how October repayments change and what to do before the move.

Advantedge green sunburst logo with green and grey diagonal stripes on white

What happens to your Advantedge loan now?

  • 01 / The move

    Your loan is moving to NAB

    The move is scheduled for 17 October 2026. You’ll be able to access the loan through NAB from 19 October.

  • 02 / Your letter

    Watch for your welcome letter

    NAB began sending welcome letters from 16 September. Yours explains your new account details, rate and what you need to do. If it hasn't arrived, call Advantedge on 1300 300 989.

  • 03 / Your next steps

    Allow for the higher variable rate

    Existing variable rates rise by 0.25 percentage points on 17 October. Check the updated repayment as well as your payment dates and offset setup.

The dates to put in your calendar

The move is scheduled for Saturday 17 October, with access to your loan through NAB from Monday 19 October. Advantedge confirmed the dates again in its 9 October 2026 update.

Key migration dates

Date in 2026What happens
From 14 SeptemberAdvantedge began notifying customers that their NAB welcome letter was coming.
From 16 SeptemberNAB began sending personalised welcome letters. If yours has not arrived, contact Advantedge.
12 OctoberA reminder SMS is scheduled for customers whose current mobile number is on file.
14 OctoberFurther servicing restrictions and the construction payment processing pause begin. Some earlier deadlines have already passed.
16 OctoberAdvantedge Customer Care closes at 3pm AEDT, which is 2pm in Queensland.
17 OctoberLoans move to NAB Tailored Home Loans. Existing variable rates rise by 0.25 percentage points.
19 OctoberRegistered customers can access their loan through NAB. A completion SMS is planned for customers with a current mobile number on file.
Week commencing 19 OctoberFinal Advantedge statements start being posted. The previous two years of statements become available in NAB Internet Banking from 19 October.
Date in 2026

Your welcome letter includes your new NAB BSB and account number. Give these details to anyone paying into your loan, including your employer if your salary goes there. Use the new details for payments from 19 October. Payments sent to the old details after 18 October will be returned.

Your welcome letter includes your NAB ID if you need one, new loan account details, information about your interest rate, online banking instructions and a checklist. Keep it alongside the change-of-terms documents sent in August.

If your address or mobile number has changed, update it with Advantedge now. You’ll need the right mobile number on file to set up online banking. The official migration page has the latest notices.

What should you do before the move?

  • Set up online banking
    Once you have your NAB ID, you can register for NAB Internet Banking and the app ahead of the move. Your home loan becomes available from 19 October.
  • Check money going into the loan
    List salary credits and transfers you’ve set up using your old loan account details. Follow your letter’s instructions for changing them to the new NAB details.
  • Check your direct debit
    Most existing direct debits transfer automatically. If yours comes from another Advantedge home-loan account, you’ll need to set up a new arrangement. Check that the nominated account is correct and has enough money for the October payments.
  • Plan access to spare cash
    If you’ll need redraw or a loan change around mid-October, organise it before the relevant cut-off.
  • Think about an offset
    You’ll need an eligible NAB transaction account if you want redraw or an offset on an eligible variable loan.

Will your repayments change?

The repayment dates need a close look. The September update sets out different arrangements for principal-and-interest and interest-only loans. “September interest” means the interest being collected, even where the payment falls in October.

October repayment arrangements

Your situationWhat happens in October
Principal and interest: payment due 14 to 16 OctoberThe payment automatically moves to 19 October. Payments due on other dates stay on their existing dates.
Interest only: September interest payment due before 14 OctoberYour usual payment is collected, then October’s interest is due on 30 October. That means 2 interest payments in October.
Interest only: September interest payment due on or after 14 OctoberAdvantedge cannot collect it during the move. You can pay it on or after 19 October. If it remains unpaid, it stays in your loan balance and attracts interest. October’s interest is due on 30 October.
Your situation
  • What happens in October
    The payment automatically moves to 19 October. Payments due on other dates stay on their existing dates.

For the affected September interest-only payment, the notice says leaving it unpaid won’t count as a missed payment for arrears purposes. But it isn’t waived: it remains part of your debt, accrues interest and, if still unpaid when your interest-only period ends, is repaid through principal-and-interest repayments.

After October, interest-only payments are due on the last business day of each month. I’d check your October cash flow now, especially if you’ll have 2 payments to cover.

Can you finally get an offset account?

This is one of the more useful changes. Advantedge’s old loans relied on redraw rather than an offset. At NAB, eligible variable home loans can have up to 10 linked offset accounts.

An offset keeps your money in a separate transaction account while reducing the loan balance used to calculate interest. With a $500k loan and $30k in a full offset, you pay interest on $470k. Whether it suits you depends on how much cash you keep there and the loan’s overall cost.

You can open the eligible transaction account before the move so it’s ready. The offset offer is for eligible variable loans; don’t assume your fixed-rate split gets one too.

StarNet was a basic loan portal. The move brings NAB Internet Banking and the NAB app, giving you more day-to-day banking options. Our NAB home loan review explains the broader range, but your migration letter sets out the offer for your particular loan.

Our Brisbane mortgage brokers can review your existing Advantedge loan and compare the cost of staying or switching.

Want a second opinion on your NAB loan?

We’ll help you understand the offer and compare it with other options before you decide what to do.

or call 1300 088 065

Hunter Galloway Finance Pty Ltd is Credit Representative 476903, authorised under Australian Credit Licence 389328.

What happens to your rate, fees and terms?

Existing Advantedge variable rates will rise by 0.25 percentage points from 17 October 2026, when the loans move to NAB. Both NAB’s migration page and Advantedge’s 9 October update confirm the increase.

Your welcome letter shows the Advantedge variable rate when the letter was prepared. It also explains that a later NAB rate change can apply. Check the updated rate and repayment in NAB Internet Banking or the app from 19 October.

An agreed fixed rate continues until its scheduled end date. The monthly loan service fee will not be charged after the move, regardless of how many loan accounts you have. NAB will notify you if that changes. Other fees may still apply.

Need to change or refinance the loan?

Advantedge is no longer accepting new credit-assessed variations, discharge requests or consents. If you have already lodged a request, check its status with your broker and lender before relying on a settlement date.

Servicing deadlines

RequestPublished deadline
Full discharge, such as refinancing awayNew requests have closed. The submission deadline was 6 October; the published settlement deadline is 14 October.
Partial discharge requiring credit assessmentNew requests have closed. The submission deadline was 29 September; the published settlement deadline is 14 October.
Credit-assessed changes, such as a loan increase or security changeNew requests have closed. The earlier deadlines were 25 August for submission, 11 September for approval and 28 September for settlement.
Consents, such as a subdivision or second mortgageAdvantedge’s 9 October update confirms it is no longer accepting these requests.
Account updates, redraw, transfers and other listed servicingFurther restrictions begin on 14 October. The published schedule says to submit before that date, so confirm the cut-off for your request and send it early.
Request
  • Published deadline
    New requests have closed. The submission deadline was 6 October; the published settlement deadline is 14 October.

A new request may need to wait for NAB after the move. Check the servicing dates with your broker before booking settlement or relying on redraw. For a request that is still open, I’d send it before 14 October and confirm it has been received.

If you’re weighing up a switch, our refinancing guide explains what to compare. A new NAB application’s advertised turnaround time doesn’t tell you how quickly an existing Advantedge variation or migration request will be handled.

Building a home? Plan around the payment pause

Construction progress payments can’t be processed from 14 October until processing resumes on 19 October. Requests received during that pause will be held for NAB to process from 19 October.

Advantedge’s 9 October update says to keep sending construction progress payment requests and documents to Advantedge until further notice. Sign the builder’s invoice and email it to advantedge.construction@advantedge.com.au. Your NAB Construction Case Manager will contact you with the instructions for future requests. Follow that handover rather than changing the email address yourself on 19 October.

If your builder expects a payment that week, speak with your broker and lender early. Our construction loan guide explains how progress payments work.

Where can you get statements and help?

Final Advantedge statements will start being posted in the week commencing 19 October. You can also view the previous two years of statements in NAB Internet Banking from 19 October.

Until the move, call Advantedge on 1300 300 989. Customer Care is open Monday to Friday, 9am to 5pm AEDT, closing at 3pm AEDT on Friday 16 October. In Queensland, those hours are 8am to 4pm, with a 2pm close on 16 October.

From Monday 19 October, call NAB on 13 22 65 or visit a NAB branch. Advantedge says its website will remain available until the end of 2026. If you want us to review your rate after the move, we can ask NAB for a pricing review and compare the result with other lenders.

Was your loan funded by Advantedge?

Advantedge was part of NAB and sat behind loans sold under other names through brokers. That’s why your paperwork might say Connective Essentials or ChoiceLend rather than Advantedge.

The affected product name matters. A brand may have used several funders, so don’t assume every loan with that brand is part of this move. Check your loan documents and migration letter.

Affected loan brands

Brand or product name you may recogniseWhat to check
Connective EssentialsThe Advantedge-funded Connective line, now closed to new applications.
ChoiceLend and AFG Home Loans EdgeCheck your original lender details and migration notices.
Mortgage Choice SmartSelect and Loan Market Go EdgeAdvantedge-funded product lines affected by the closure.
Astute Simplicity and Yellow Brick Road SelectCheck that you hold the Advantedge-funded product.
Other names listed by AdvantedgeBluegum, LJ Hooker Home Loans Connect, MyLoan Elect, Realestate.com.au Home Loan and Resi. Check the particular loan, not just the brand.
Brand or product name you may recognise
  • What to check
    The Advantedge-funded Connective line, now closed to new applications.

Connective Essentials has closed to new lending. Other Connective ranges have different funders and continue separately. For example, Select is backed by Bendigo and Solutions by Pepper. Our Connective Home Loans review explains the differences.

If your paperwork says ChoiceLend, our ChoiceLend review explains the background. For your move to NAB, follow the dates and instructions in your welcome letter.

Should you stay with NAB or compare other loans?

You don’t need to refinance just because the loan is moving to NAB. I’d check what you’re being offered first. If the rate is reasonable and the new features suit you, staying may be the easier option.

If the price or setup doesn’t suit, we can compare other lenders. Include any discharge costs, fixed-rate break costs and the costs of a new loan. Also watch the remaining term: stretching the debt over a fresh 30 years can lower repayments while increasing the total interest.

Start with our NAB review and Connective guide, and use our mortgage calculator for an initial borrowing estimate. We can compare the repayments, fees and remaining loan term to help you decide whether to stay or refinance.

Hunter Galloway mortgage brokers reviewing a home loan application

Experience and sources

How this guide was checked

We checked the migration information on 9 October 2026 against Advantedge’s broker update issued that day, its published FAQs and servicing schedule, and NAB’s migration page. The latest update changes where construction requests should be sent; the published FAQs still describe the payment processing pause. The repayment and offset guidance remains in this guide so you can plan the changeover.

Written byJoshua VecchioDirector & Mortgage Broker

Joshua has worked in mortgage broking since 2011 and holds Diploma and Certificate IV qualifications in finance and mortgage broking. Hunter Galloway Finance Pty Ltd is Credit Representative 476903, authorised under Australian Credit Licence 389328.

Your personalised welcome letter and change-of-terms documents explain what applies to your loan. We can help you work through them. This guide is general information, not a recommendation for your situation. Connective is the aggregator and credit licensee we work under. If we arrange a new loan or refinance for you, the lender pays us an upfront and ongoing commission; our Credit Guide has the details.

Advantedge to NAB FAQs

Answers for existing borrowers preparing for the October move.

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