Emily had 14 months with the same agency. Her first assessment looked at only 3.
Emily was a registered nurse paid as a PAYG casual through a healthcare staffing agency. She earned $55 an hour, or about $2,200 a week.
She had worked through the same agency for 14 months across 3 hospitals. The placements ran for 6 months, 5 months and 3 months, with gaps of 1 week and 4 days.
The first lender focused on her 3 months at the current hospital. That produced borrowing capacity of about $380k, which did not cover the $540k property she wanted to buy.
What changed when the full agency history was assessed
- $380k
First assessment
- $540k
Purchase price
- $620k
Reassessed capacity
Borrowing capacity and purchase price are different figures. These are the figures from Emily's assessment, not what another worker will be able to borrow.
I asked the agency for a letter confirming Emily's 14 months with them, and for written confirmation that the current placement had been extended. I combined those documents with her 12 months of PAYG income history. The assessment moved to about $620k. Her $540k purchase was fully approved with a 12% deposit, and lenders mortgage insurance was added to the loan.
The documents showed who employed Emily, her time with the agency and her income history. Her current placement remained temporary.
The quick answer
An agency worker can qualify for a home loan. The result depends on whether you are PAYG or invoicing through an ABN, which agency employs and pays you, how long you have worked through it and how consistently the income can be shown. Starting at a new workplace does not always restart the clock.
"Agency worker" does not tell a lender how you are paid. Two people at the same workplace may need different evidence because one is PAYG and the other invoices through an ABN.
Who actually employs and pays you?
Start with the employment contract and the name on the payslip. The business where you turn up for work may be your workplace, while the agency remains your employer.
| Party | Role |
|---|---|
| You | Do the work and receive wages. |
| Agency employer | Employs you, pays you and issues the payslip. |
| Host workplace | Provides the site or assignment. |
The labour-hire relationship
You
- Role
- Do the work and receive wages.
Agency employer
- Role
- Employs you, pays you and issues the payslip.
Host workplace
- Role
- Provides the site or assignment.
This is the common labour-hire relationship. Your contract may show a different arrangement.
Fair Work Ombudsman explains that a labour-hire employer hires and pays the employee, then sends them to work for a host. That is why I check the employer named in your documents.
PAYG employee of the agency
The payslip and contract name the agency. I then check whether the role is permanent, part-time, casual or fixed-term.
PAYG employee of the host
The host pays you directly. The agency may only have introduced the role, so the host employment history is likely to matter.
You invoice through an ABN
This may be contractor or self-employed income. Use the self-employed home loan guide before relying on PAYG rules.
Does a new host reset the clock?
Not always. If the same agency still employs and pays you, several workplace placements can form one employment history.
I map 5 dates:
when the agency first employed you
when each workplace placement started and ended
the length of every gap
when your current rate or hours changed
when the current placement is expected to end
Emily's host history was 6 months, 5 months and 3 months. Looking only at the last placement hid the 14-month relationship with the agency. The letters did not remove the gaps. They made the full timeline clear.
Changing agencies is different from starting at a new workplace. A new agency can restart some bank rules. Other banks may consider earlier work in the same field or accept short gaps, so the exact timeline still matters.
How do lender rules differ for agency workers?
6 months is a common starting point, but whose history counts matters. I check your time with the agency, the current placement, your occupation and any short gaps between roles.
I compared 7 lenders for this guide. The main difference is which part of your work history they look at.
| How lenders assess the income | What that can mean for you | What I check |
|---|---|---|
| Options can start from 3 months in listed roles Teachers Mutual Bank | Regular casual or relief work in listed education and essential-services roles can have a shorter starting point. Other agency work can need longer history. | I check the exact role, whether the work is regular and how the agency describes the arrangement. |
| Agency, employer or field continuity can matter Westpac , St George , Macquarie , CBA and Bankwest | Starting at a new workplace may not reset the history if the same agency employs you or the work has continued in the same field. | I would match the employer on the contract and payslip, then map each workplace placement and gap. |
| Short gaps across employers can be counted ANZ | 6 months can span different employers and industries where each gap is under 28 days. | I calculate every gap from the final paid day in one role to the first paid day in the next. |
How do lender rules differ for agency workers?
Options can start from 3 months in listed roles Teachers Mutual Bank
- What that can mean for you
- Regular casual or relief work in listed education and essential-services roles can have a shorter starting point. Other agency work can need longer history.
- What I check
- I check the exact role, whether the work is regular and how the agency describes the arrangement.
Agency, employer or field continuity can matter Westpac , St George , Macquarie , CBA and Bankwest
- What that can mean for you
- Starting at a new workplace may not reset the history if the same agency employs you or the work has continued in the same field.
- What I check
- I would match the employer on the contract and payslip, then map each workplace placement and gap.
- What that can mean for you
- 6 months can span different employers and industries where each gap is under 28 days.
- What I check
- I calculate every gap from the final paid day in one role to the first paid day in the next.
Lender rules checked 31 July 2026. A general starting-point view of the 7 lenders named above, not a ranking, a recommendation or credit advice. Lending policy changes without notice, and any loan is subject to the lender's own credit assessment and approval of your full application.
Working through an agency or temporary contract? I can check who employs and pays you, your time with the agency, earlier roles and any gaps, then compare the current options.
Check my agency income
Emily's 14 months with one agency is stronger under a same-agency rule than 3 months at the host. A worker who changed agencies may need a same-field rule instead. That is why the correct lender is not decided by the weekly pay alone.
Which income figure may be used?
Passing the work-history rule does not settle the income figure. Casual hours, penalties, overtime and allowances may each need their own history.
At $2,200 a week, the yearly income figure depends on the number of weeks used:
| Illustration | Calculation | Annual figure |
|---|---|---|
| 52-week method | $2,200 × 52 | $114,400 |
| 48-week method | $2,200 × 48 | $105,600 |
| 46-week method | $2,200 × 46 | $101,200 |
Which income figure may be used?
52-week method
- Calculation
- $2,200 × 52
- Annual figure
- $114,400
48-week method
- Calculation
- $2,200 × 48
- Annual figure
- $105,600
46-week method
- Calculation
- $2,200 × 46
- Annual figure
- $101,200
This example uses Emily's approximate weekly pay, not her lender's calculation. Current casual-income policies include 52, 48 and 46-week methods, while other lenders use year-to-date or salary-credit averages.
The spread is $13,200 before any other part of the application changes. If your latest placement pays more, I compare the current rate with the longer year-to-date and prior-year pattern rather than assuming the highest 2 payslips will be repeated.
The year-to-date calculator can turn your year-to-date pay into a yearly estimate. It does not decide which period or number of weeks a lender will use.
Start with 4 facts. Confirm who pays you, your employment type, total time with that employer and the dates of every workplace placement or gap.
What should you have ready?
Your documents should let the assessor match the contract and payslips to each placement.
Employment contract. It should show which agency employs you, whether you are PAYG or invoicing through an ABN, your employment type and any guaranteed hours.
Recent payslips. Use enough to show the usual hours and variable income across more than one pay cycle.
Year-to-date and prior-year income evidence. This shows whether the recent pay is supported by a longer pattern.
Placement timeline. List each host, start date, end date and gap.
Agency letter. Ask for the original employment date, current placement, normal hours and whether the employment continues beyond a host change, where accurate.
Placement extension. If the current assignment has been extended, include the signed confirmation.
Do not ask the agency to guarantee future work it cannot guarantee. A precise letter describing the real arrangement is more useful than a broad promise that conflicts with the contract.
If you are paid through an ABN, do not relabel the income as PAYG. Start with the contractor income guide and the self-employed guide so the documents match how you are actually paid. If the setup spans agency PAYG, casual and contractor income, use the income and employment home loan guide to check which rules apply to each part of your income.
Apply now or wait?
I would not answer that from the workplace start date alone. I compare what can work today with what changes after another pay cycle or more time with the agency.
Short host, longer agency history
Prepare the agency timeline now. Waiting for 6 months at the host may add nothing if a current rule already counts the longer agency employment.
Under 6 months in total
Check whether a short-history occupation rule or same-field alternative applies. If not, check what additional history is needed before applying.
Changed agencies with a short gap
Map the exact gap and occupation history. Some rules can bridge the change, while same-agency rules cannot.
Current pay is much higher
More time may improve the average and show that the new rate repeats. Compare the benefit with your purchase deadline before applying.
If the move into agency work is also a brand new job, the new job guide explains the timing checks. For ordinary casual employment without agency placements, use the casual employment guide.
Send me the payslips, contract and placement timeline before another application is submitted.
Review my agency work before I apply
Frequently asked questions
Related guides
- Start here
See how time with the agency and changing placements may be assessed.
- Related guide
How lenders check casual income, hours and work history.
- Related guide
The difference between PAYG, day rate and ABN income.
- Related guide
What lenders check about your role, history and payslips.
- Lender reviews
See how the lenders we compare differ on policy, process and features.
- Useful calculator
Get a starting estimate before I check the lender rules behind it.
Check my agency work history
Send me the employment contract, recent payslips and your host-placement timeline. I will show which history rule fits, what evidence is missing and whether applying now is sensible.
or call 1300 088 065
Any loan is subject to the lender’s assessment and approval.
When these rules were checked: The lender rules on this page were checked on 30 and 31 July 2026. Lenders can change their rules and assess the employment arrangement, income, deposit, credit history and property individually.
Hunter Galloway. Australian Credit Licence 389328. Credit Representative 000476903. This page contains general information and is not a credit assessment, employment or legal advice, or a promise of approval.
Client examples are based on real situations. Names and identifying details have been changed.
Content reviewed on 17 September 2026. Dates beside the lender rules show when they were checked. Confirm the requirements for your application before applying.
Sources and review
How this guide was checked
Editorially reviewed on 17 September 2026. This guide separates employment history, income evidence and the amount a lender may use in its assessment.
Lender comparisons draw on policy sources checked in July to August 2026. Any later checks are dated beside the relevant lender guidance. The public references below support the topics named in each link; they are not a fresh verification of every lender in the comparison.
References
Lender requirements can change. Confirm the rules and documents for your application before relying on an income or borrowing estimate.


