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Mortgage Broker Brisbane Reviews ⭐️⭐️⭐️⭐️⭐️

Here's what our customers have to say about us

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Buying a home shouldn’t be stressful. As the mortgage broker Brisbane homebuyers trust most, Hunter Galloway has helped thousands of Aussies secure their dream properties by making the finance process faster and easier than dealing directly with a bank. 

With over a decade of experience and  2,300 5-star reviews, our track record proves that when you have the right team in your corner, you can get approved with confidence—even if you’ve been declined elsewhere.

Mortgage broker Brisbane reviews

Mortgage Broker Brisbane Reviews

Case Studies: How We Help When Banks Say No

It’s easy to get a loan when everything is perfect. But what happens when you are on a tight deadline, or your bank has said “no”?

At Hunter Galloway, we specialise in turning stressful situations into approvals. Here are two real reviews where our team made the difference.

Case Study 1: The 7-Day Rescue

The Challenge: A major bank failed to organise finance, leaving the client just 7 days away from their finance clause expiring and losing the property.

The Solution: Our team (Nathan & Alex) initiated an overnight review and escalated the application immediately.

The Result: Finance approved within 1 week, saving the contract.

The Proof: Ryan Brydges

Ryan Brydges
After the bank I normally deal with failed to deliver organising finance for a property purchase, I was 7 days out from my finance clause expiring. Enter Hunter Galloway! I should have starting with these guys from the beginning. After explaining my situation to the reception team, I was phoned very quickly by Nathan to initiate discussions and book a consultation for the next day. Overnight, they reviewed all my information and Jayden presented options for me the next day and immediately got things moving with the bank. From here I had the pleasure of being looked after by Alex who ensured all hurdles were cleared and WITHIN 1 WEEK I had my finance approval, all in time for my finance clause.

Case Study 2: First Home Confidence (Despite Rate Hikes)

Mortgage broker brisbane reviews

The Challenge: A First Home Buyer felt owning a home was “far-fetched” and was anxious about media reports on rising interest rates.

The Solution: We provided education (via our YouTube channel and one-on-one strategy) to demystify the process.

The Result: The client secured a loan they were “financially comfortable” with and entered the market with confidence.

The Proof: Mariah Cotter

Mariah Cotter
For years, the idea of being able to own my first home seemed really far-fetched. By going through YouTube to learn as much as I could, I came across the Hunter Galloway channel and chose them as my broker once I was ready to start buying. I am so grateful to have had Jayden and Angela as part of my team to guide me throughout the whole process. They were so approachable, patient, and they explained everything in a way that was really easy to understand. Even despite the rate hikes in the last few months, as scary as the media made it out to be, I was assured that I'd be in a good position to borrow and be financially comfortable while living in first home - and that I am 🙂 I would definitely recommend Hunter Galloway to anybody, especially people like myself who are especially new to the process. You'll be guided by the best!

First Home Buyer Reviews: Guiding You Through the Unknown

mortgage broker brisbane reviews

Buying your first home is often the biggest financial decision of your life. Our Mortgage Broker Brisbane team prides itself on patience, education, and “hand-holding” through the grants and paperwork. Here are reviews by real clients we walked with through the homebuying process.

Marrisa N.
Could not recommend these guys enough. As first home buyers the process from start to end was very smooth. Special shout out to our case worker at time Nate Vang, awesome lovely bloke! Jayden Vecchio & Gabrielle Duke there every step of way. Thank you 🙏 🤗
Jarryd Whitaker
Exceptional help from Jayden, Johanna and their team. As first home buyers we have felt so helped and have had so much guidance through a tough process. I cannot thank the team enough for how much they have helped us, and will continue to help us. Use Hunter Galloway to help you purchase a home, it's the best thing you can do!
Roxanne Marshall
We'd give 6 stars if we could. We are purchasing our first home in Australia, so we are unfamiliar to the process. Jayden guided us through the initial process which put us at ease, made us comfortable and instilled the utmost confidence in using Hunter Galloway. Gemma continued the process with absolute professionalism and made the whole process and experience stress free. Gemma has been readily available for all our queries and has a wealth of knowledge which has been invaluable to us. Peter and I would like to thank both Gemma and Jayden for making a process of buying a house, which is usually extremely stressful, somewhat easy.
Hajeong Shin
Had a great experience with Hunter Galloway team and I highly recommend them. They were very helpful with going through processes as a first home buyer. They were very prompt and efficient with communication.
Rajashree Jayabalan
My husband and I recently bought our first home and we chose to go with hunter Galloway as our mortgage broker. One of the best decisions we made so far. As newbies, we thought the process would be overwhelming. Though it was, we didn't feel so. Alex and Jayden made it much easier for us and gave us the best loan options and suggestions. They patiently answered all our questions and kept us informed about everything they did. They got our loan approval within a week. They are pros in what they do and I highly recommend them.
Niteesh Mallapa
Our first home buying experience was made extremely easy and we are glad we chose hunter galloway. They have wonderful, kind and professional team who are available at every step and will constantly provide assistance at every stage of the process.

Service & Communication Reviews: Legends of the Process

mortgage broker brisbane reviews

The #1 complaint we hear about banks is “lack of communication.” At Hunter Galloway we fix that. We keep you updated every step of the way so you never have to chase us. Here are some of the reviews about our communication reviews:

Sourabh Ghose
What can I say about these guys? They're absolute legends! They provide services which go way beyond what a mortgage broker is required to provide. From market research, to step by step guidance, to YouTube videos about the market and so much more, the service that Nathan and team provide are invaluable. The team are super friendly, are quick to help and advice and want you to have a smooth property buying process. Nathan and team will be my go to mortgage brokers for all future property transactions.
Ed Cassidy
Jayden and Gemma are absolute professionals. Their communication is second to none. I was always updated and their followup is outstanding. This was definitely the most stress free finance transaction I have ever done. Will definitely be using Hunter Galloway again. Highly recommended!
Myriam El Faris
The service from Hunter Galloway was outstanding as their communication assisted us through the journey with confidence. It is always a pleasure to work with them. Heidi was very professional, her communication was excellent and informative throughout all the process. Highly recommend.
Muhammad Qamar Raza
There is nothing more than 5 stars! Definitely they deserve more. Knowledgeable and super smart HG team is providing superb services.
Suzana Senthavysouk
Nathan and his team were outstanding from start to finish. I have dealt with many mortgage brokers in the past and these guys were hands down the best! The communication and the whole process was on point .
Lorina Apostol
Thank you Jayden and team (special mention to Gabrielle) - your communication has been excellent and efficient with keeping us up to date. Keep it up!
Mattia & Kealey
I would and have recommended Hunter Galloway to anyone looking for exceptional service no matter what your circumstances are, we will be back!

Refinancing & Relocating Mortgage Broker Reviews: Complex Scenarios Made Simple

mortgage broker brisbane reviews

Whether you are refinancing to get a better rate, investing, or moving to Queensland from interstate, we handle the logistics so you don’t have to. Check out the reviews from our clients regarding our relocating and refinancing services.

Natty M
From the initial phone call hubby made to Hunter Galloway we are grateful to Nathan, Joshua and Pau who helped us with our home loan refinance. The team worked with us along the application process and are very helpful in all our questions. We’re now getting ready for settlement and are so pleased and how efficient the team have been with us in getting this done so quick. If you’re looking for a mortgage broker to help you with your home loans, you will not be disappointed at all with Hunter Galloway. 5 stars ⭐️ to the team for amazing customer service and professionalism!
Christina Skelton
Amazing from the very beginning, Service is superior !! My husband and I are moving interstate and Hunter Galloway have just been beyond brilliant with communication and service with our purchase in Queensland, we Literally couldn’t have done this without them. Highly recommend them to anyone looking for a broker. We have used a few in the past and I wouldn’t even compare them to Hunter Galloway. Huge Thank you to Josh who has just been fabulous in looking after everything for us, his service has been 10 stars!!
Matthew Knight
We have dealt with Hunter Galloway twice now with our first mortgage and then a refinance. Both times have been professional, friendly and easy. Thank you Gemma and team!
mortgage broker brisbane reviews
We pride ourselves on our strong reputation in being one of the best mortgage brokers in Brisbane.

Why Use A Mortgage Broker?

Using a mortgage broker like Hunter Galloway offers several key benefits for Australian home buyers:

  • Access to a wide range of lenders: We compare thousands of products to find the right fit for you.
  • Expert advice: We help you compare options and structure your loan to save tax and interest.
  • Application Support: We handle the paperwork and liaise with lenders to speed up approval times.
  • Industry Knowledge: Potential to save time and money through our specific knowledge of lender policies (like the “7 Day Rescue” above).
  • Ongoing support: We are here even after your loan settles.

Frequently Asked Questions About Mortgage Brokers

How much does a mortgage broker in Brisbane cost?

Our service is generally free for you. We are paid a commission by the lender you choose when your loan settles, which doesn’t impact your interest rate.

A bank can only offer you their own products. We compare thousands of loans from over 30 leading lenders to find the policy and rate that fits your specific situation.

Yes! We guide you through the eligibility criteria and handle the paperwork to help you secure the $30,000 QLD First Home Owner Grant if you qualify.

Timelines vary by lender, but at Hunter Galloway we can often get pre-approvals within 2–5 business days once we have all your documents.

Absolutely. We have access to specialist lenders who look at the bigger picture, not just a computer score.

While we are based in Brisbane, we help clients all over Australia (and expats overseas) buy property in QLD and nationwide via phone and Zoom.

Generally, you need 5% genuine savings plus costs. However, some lenders offer low-deposit options or Family Guarantee loans that require no deposit.

Reviewers often find we are faster than banks! Because we know exactly what each lender requires upfront, we submit “clean” applications that get approved quicker.

Ready To Get Started?

If you’re looking for a trusted mortgage broker in Brisbane, the team at Hunter Galloway is here to help. Contact us today for a free, no-obligation consultation to discuss your home loan needs and how we can assist you in achieving your property goals.

Call us on 1300 088 065 or book a free assessment online.

hunter galloway - mortgage broker brisbane team
Our team of home loan experts is here to help you buy a home in Australia

More Resources For Homebuyers

Why Choose Hunter Galloway As Your Mortgage Broker?

Mortgage Broker of the Year
in 2017, 2018 and 2019
The highest rated and most reviewed
Mortgage Broker in Brisbane on Google
One of the lowest rejection rates

across Mortgage Brokers in Australia

Approximately 40% of home loan applications were rejected in December 2018 based on a survey of 52,000 households completed by 'DigitalFinance Analytics DFA'. In 2017 to 2018 Hunter Galloway submitted 342 home loan applications and had 8 applications rejected, giving a 2.33% rejection rate.
We have direct access to 30+ banks
and lenders across Australia