BOQ discharge form: how to discharge your BOQ mortgage

A Discharge Request. BOQ says it releases you from the mortgage and lets the title pass to the buyer. Ask your local branch, your Business Banker or BOQ on 1300 557 272.

BOQ Home Loan Specialists on 1300 764 439. BOQ provides the discharge form and can give you an indicative payout figure, plus details of release costs and break costs.

BOQ lists a security release fee of $350 and a settlement fee of $150 in its personal banking guide to fees and charges (May 2026). Your loan agreement decides which fees apply to you, so ask BOQ for the figures in writing.

BOQ doesn’t publish a processing time on its discharge page. Call early, tell BOQ your settlement date and ask it to confirm what it needs.

You still need to authorise the outgoing lender to release its mortgage. Check where to send the authority before you lodge it. On an eligible fast refinance, the incoming lender may ask for it in the new loan documents and handle the discharge afterwards. Follow that lender’s instructions and skip the second request.

Usually. Most lenders charge a discharge or settlement administration fee, and there’s a separate state government fee to register the discharge on the title. Fixed-rate loans can also attract break costs, which are calculated by the lender and can be substantial. Ask your lender for the exact figures in writing before you commit to a settlement date, because break costs in particular can change day to day.

BOQ lists a security release fee of $350 and a settlement fee of $150 in its personal banking guide to fees and charges (May 2026). Check which apply to your loan.

Have your loan details, the property address and the names of everyone on the loan ready. If you’re selling, ask for a Discharge Request. If you’re refinancing, call BOQ Home Loan Specialists. Arrange every required signature early.

If the property has a mortgage registered over it, you normally need the lender to release it as part of the sale. Ask your conveyancer when to lodge the authority and arrange the required signatures early. If there’s no registered mortgage, there may be nothing to discharge.

A discharge authority is your instruction to the lender. The land registry discharge of mortgage is the document used to remove the mortgage from the title. Lenders use different names for their authority forms, and the form you need may depend on whether you’re selling, refinancing or changing security.

You can usually complete and return the lender’s authority yourself. For a sale or refinance, your settlement representatives coordinate the payout and title changes. If you’ve simply paid the loan off, ask your lender what it will lodge and whether you need help with any remaining title paperwork.

Send the completed request promptly and tell the lender your settlement date. Ask whether it can meet that date, and have your conveyancer or incoming lender follow up. Faster processing isn’t guaranteed. If a sale may be delayed, ask your legal adviser about an extension before the deadline.

A full discharge normally needs the debt and discharge costs paid, or another arrangement agreed with the lender. If the sale proceeds won’t cover that amount, speak with the lender and your legal adviser before committing to settlement. A partial discharge is different: the lender assesses what must be repaid and what security remains.